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Help Desk Authority Professional Edition - 30 Day Free Trial! by ScriptLogic Corporation

September 08, 2009 - How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help.

Helping Ensure Data Protection: How You Can Gain Business Advantage by Protecting Against Internal and External Threats by Oracle Corporation

February 25, 2009 - Affordable data infrastructure solutions based on open standards that are inherently secure are now available to midsize organizations. Not only are they quick and easy to deploy, use and maintain, they are designed to meet the constraints of limited IT resources and budgets in the face of the current economic downturn.

Hitting the Moving Target of Operational Excellence: Identifying and Obtaining the Information Needed for Continued Success by SAP America Inc

May 01, 2007 - This white paper presents IDC’s framework for implementing operational excellence (opex) and helps the reader move toward an effective op ex implementation while avoiding potential pitfalls.

How 4 Companies Saved by Moving to the Cloud by NetSuite

October 14, 2009 - This paper presents 4 customer success stories of how a change to NetSuite improved efficentcy as well as the bottomline.

How Financial Firms Can Improve Business Integration Capabilities and Increase Straight-Through Processing Efficiency by Sterling Commerce

September 01, 2009 - This white paper discusses the increased demand placed on financial services organizations to improve their straight-through processing (STP) levels across all business units.

How to Implement Chargeback in a Virtualized Data Center Using the Resource Consumption Model by VKernel

February 01, 2008 - When IT professionals make massive investments in the virtualized data center, financial controls to contain sprawl and maintain control are essential. This white paper shows you how to do so by implementing chargeback.

How to Profit in a Downturn: 4 Customer-centric Strategies for Growth in a Challenging Market by Pivotal CRM, a CDC Software solution

February 20, 2009 - In this white paper, learn how your organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in a time of economic uncertainty.

How to write a RFP for Master Data Management: 10 Common Mistakes to Avoid by Siperian, Inc.

September 01, 2007 - Critical master data management (MDM) functionality can be easily overlooked when request for proposals (RFPs) are narrowly focused on a single business data type. Ensure success by avoiding 10 costly mistakes when writing your RFP.

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