September 08, 2009 - How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help.
February 25, 2009 - Affordable data infrastructure solutions based on open standards that are inherently secure are now available to midsize organizations. Not only are they quick and easy to deploy, use and maintain, they are designed to meet the constraints of limited IT resources and budgets in the face of the current economic downturn.
May 01, 2007 - This white paper presents IDC’s framework for implementing operational excellence (opex) and helps the reader move toward an effective op ex implementation while avoiding potential pitfalls.
September 01, 2009 - This white paper discusses the increased demand placed on financial services organizations to improve their straight-through processing (STP) levels across all business units.
August 07, 2009 - Please join us in welcoming industry experts Ray Boggs, Vice President, SMB Research at IDC, along with Merle Sandler, Research Manager, SMB Research IDC, as they discuss the changing role that technology can play in helping SMBs survive, if not thrive in challenging economic times.
February 01, 2008 - When IT professionals make massive investments in the virtualized data center, financial controls to contain sprawl and maintain control are essential. This white paper shows you how to do so by implementing chargeback.
February 20, 2009 - In this white paper, learn how your organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in a time of economic uncertainty.
August 13, 2009 - Tough economic times, technology advances, and regulations have pushed healthcare organizations to put their records online. This confidential information must be readily accessible to doctors, insurance companies, other healthcare facilities, and patients themselves, but must also be safe from any outside eyes. View this webcast to learn more.
September 01, 2007 - Critical master data management (MDM) functionality can be easily overlooked when request for proposals (RFPs) are narrowly focused on a single business data type. Ensure success by avoiding 10 costly mistakes when writing your RFP.
August 04, 2009 - How do you make the most of your VMware implementation and cut the waste out of virtualization? Find and reclaim your resources with a single, simple to use web-based application. Stop the Culprits of Virtualization ROI Erosion: Servers, Storage, Licensing, Labor. Make the most out of your VMware technology. Control Costs. Increase Productivity.
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