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The 10-Step Guide to Buying the Right CRM Solution by SugarCRM Inc. July 12, 2011 - (Free Research) The CRM buying process can be reduced to a set of 10 steps that will help you pare down the field of potential solutions to a few vendors who are the best fit. This guide will allow you to move through 10 sets of steps. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Building a Reliable Database Environment: A Guide for SMBs by Dell, Inc. and Intel April 29, 2010 - (Free Research) Reliability and availability, data protection, performance, and scalability are all essential characteristics of a database management system. This paper looks at each one of those characteristics in detail and offers an implementation guide for SMBs that require a highly reliable database environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Guide for Building Productive, Collaboration Environments in SMBs by Dell, Inc. and Intel March 31, 2010 - (Free Research) This paper outlines the benefits and challenges of collaboration. It offers a guide to implementing an integrated collaboration environment based on Microsoft SharePoint and Dell servers with Intel processors that is designed for performance, availability, and the changing requirements of an SMB poised for growth. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Skill Courseware by SkillSoft Corporation SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

VMware vSphere™ 4 Competitive Reviewer's Guide by Dell and VMware December 01, 2009 - (Free Research) The purpose of this guide is to support a self-guided, hands-on evaluation of VMware vSphere™ 4 by press reviewers, technology analysts, and IT professionals who wish to compare vSphere to competing virtualization products such as Microsoft Hyper-V and Citrix XenServer. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

vSphere 5 Evaluation Guide - Volume 3: Advanced Networking Features by Dell and VMware February 08, 2012 - (Free Research) Explore advanced networking features in VMware vSphere 5.0 in this in-depth, step-by-step guide to configuring and testing these essential features for your virtual environment. Discover how NetFlow, port mirroring, and user-defined resource pools help network admins gain visibility in virtual machine traffic and troubleshoot network issues. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

vSphere 5 Evaluation Guide – Volume 2: Advanced Storage Features by Dell and VMware February 08, 2012 - (Free Research) In this comprehensive guide, review the new advanced storage features included in VMware vSphere 5.0 and discover how you can leverage them for your virtual environment to enable greater storage automation andconsolidation while maintaining service levels. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

2011 DCIG: Virtual Server Backup Software Buyer's Guide by CommVault Systems, Inc. October 01, 2011 - (Free Research) This Buyer's Guide is intended as a complement to the evaluation and buying process in language a layman can understand. It is intended as a comprehensive handbook that provides a guidepost to evaluating the Virtual Server Backup Software vendors. (EGUIDE) VIEW ABSTRACT | GO TO

Optimizing the Order-to-Cash Process: Managing Documents throughout the Process by Dolphin October 21, 2009 - (Free Research) This paper examines an array of solutions for SAP customers to optimize the Order-to-Cash processes in ways that contain costs and achieve optimum organizational efficiency, high customer retention and successful cash management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects August 2007 - (Free Research) Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sybase Mobility Guide - a downloadable book by ComputerWeekly.com March 2011 - (Free Research) This guide from Sybase is full of examples of mCommerce at work. The benefits range from speeding up economies to life-changing improvements. For merchants, operators and banks, the new channel offers another way to grow business and revenues while meeting the financial needs of customers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Acronis SMB Guide to Backup and Recovery by Acronis NEMEA May 2011 - (Free Research) Devising an appropriate backup and recovery strategy takes time and effort, and you may not see it as a priority, especially if you’re busy running and developing a company. However, you need to consider what the implications of system downtime might be for your business. Read this guide to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Limited Broadband Availability Abroad Challenges WAN Connectivity by Peer Software September 2010 - (Free Research) Limited broadband availability in emerging markets often makes wide area network (WAN) connectivity expensive, unreliable or simply unavailable. This e-guide will discuss what you can do to combat the challenges of managing WAN connectivity abroad. (EGUIDE) VIEW ABSTRACT | GO TO

Oracle Business Intelligence Applications Overview by Oracle Corporation January 2011 - (Free Research) This paper explains how Oracle Business Intelligence (BI) Applications are complete, prebuilt BI solutions that deliver intuitive, role-based intelligence for everyone in an organization - from front line employees to senior management - that enable better decisions, actions, and business processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Retailers' Response to the Global Economy Downturn - Enabling Immersive Shopping Experiences by Oracle Corporation March 2009 - (Free Research) This white paper will explore the global retail industry's movement towards the attainment of total immersive shopping experience (ISE) abilities, and discuss how integrated customer relationship management (CRM) software suites will represent the key technological enabler to achieve this fundamental strategic business objective. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP Business One: Integrated, affordable, flexible - A single solution for small business needs by SAP America, Inc. October 2011 - (Free Research) Read this e-book for your introduction to the SAP Business One application. Find out how the application can help your small business streamline operations, act on timely and complete information, and accelerate profitable growth. (EBOOK) VIEW ABSTRACT | GO TO

vSphere 5 Evaluation Guide by Dell and VMware February 2012 - (Free Research) In this comprehensive user manual, explore how to best configure and install the components of VMware vSphere 5 to ensure that your virtual environment runs smoothly and at peak performance levels. Get step-by-step instructions complete with screenshots and helpful tips. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Netvault: #1 in the 2011 Oracle Backup Solutions Buyer’s Guide by Quest Software January 2012 - (Free Research) Want to know how NetVault Backup compared against other Oracle backup software solutions – and why it’s DCIG’s #1 choice? In this 37-page report you’ll get unbiased, third-party evaluations of Oracle backup software – and why NetVault Backup sits on the top of the list. Download your copy today. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Strategy Guide to Business Risk Mitigation for Financial Services by HP and Intel October 2011 - (Free Research) An unplanned interruption can have significant impact on operations, revenue and reputation. Yet using the right technology can significantly reduce the labor of recovering from a disruption or disaster. Access this resource to discover how you can maintain an effective disaster recovery strategy with a converged infrastructure solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Where Does Your Project Fit on the Managed File Transfer Maturity Model? by Ipswitch File Transfer February 2011 - (Free Research) This paper presents the MFT Maturity Model tool to help guide your evaluations, both of your project, as well as of vendors and solutions. This tool will help you best gauge the maturity and sophistication of your project so you can choose the solution and vendor that mostly closely aligns with your requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Operational Intelligence - Boosting Performance with 'Right Time' Business Insight by IBM January 2012 - (Free Research) This report from Aberdeen looks at how leading companies are using business intelligence (BI) to achieve superior performance in sales management, customer service and financial efficiency. Read how your organization can achieve similar performance by following specific steps and actions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Create an Online Customer Feedback Loop with Your Call Center by Tealeaf April 2011 - (Free Research) Many retail financial services institutions (FSI) do not have any visibility or context outside of a single interaction channel. In this whitepaper, we will describe the business imperative for closing the multi-channel customer experience gap and discuss how doing so gives you opportunities to differentiate. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Windows 7 Review Guide by Global Knowledge May 2009 - (Free Research) Join Glenn Weadock, Global Knowledge Instructor, MCITP, MCSE, MCT, A+, for this Windows 7 Review Guide. This white paper introduces the key areas in which Windows 7 differs from Vista - areas you'll need to focus on if you're thinking of moving to Windows 7, either from Vista or from XP. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Planning, Budgeting and Forecasting Software Evaluation and Selection Guide by IBM February 2012 - (Free Research) Read this white paper and learn a systematic approach to select software for your planning, budgeting and forecasting needs. Read how to combine today's best practices with leading-edge technology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Choose an Enterprise-Class Job Scheduling Solution Evaluation Guide by Cisco Systems, Inc. January 2012 - (Free Research) Depending on the size of an enterprise, a job scheduler may manage thousands of individual mission-critical business processes every day. Access this resource for a brief history of the job scheduling marketplace and to learn what to look for in job scheduling software, including a checklist with which to evaluate your options. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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