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How Bad Are the Bad Guys? - The Changing Nature of Web Security Threats by Webroot Software, Inc.
September 23, 2009 - (Free Research) This whitepaper considers how Web-based security threats are evolving, within the context of IT trends including mobile, home computing, and other forms of remote access that could all potentially increase the attack surface of the organization. Read on to learn more about protecting your organization from emerging Web-based security threats.
Innovative Marketing Strategies for Individual and Personal Lines Insurers by Infor CRM
July 22, 2009 - (Free Research) In this paper you will learn just how important each customer interaction is and how companies are turning to Infor CRM Epiphany Inbound Marketing for Insurance to be able to manage their customers on a highly personal basis which greatly increases customer loyalty and satisfaction which will ultimately increase sales and profitability.
Customer Satisfaction with Email Archiving Systems by Sunbelt Software
January 29, 2010 - (Free Research) Email archiving is rapidly becoming a critical best practice for organizations of all sizes and across all industries. This white paper compares Sunbelt Exchange Archiver (SEA) with a cross-section of other email archiving offerings, to help decision makers in the evaluation process.
Best Practices in Creating a Strategic Finance Function by SAP America Inc
January 23, 2009 - (Free Research) the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices.
Economist Intelligence Unit: Business intelligence Putting information to Work by SAP America Inc
January 23, 2009 - (Free Research) Business intelligence (BI) can be considered critical to the very existence of most organisations. The purpose of this research was to explore whether and how companies are using BI to improve their businesses; to identify the obstacles they encounter in its use; and predict how BI will evolve in the next ten years.
Windows 7 Review Guide by Global Knowledge
May 13, 2009 - (Free Research) Join Glenn Weadock, Global Knowledge Instructor, MCITP, MCSE, MCT, A+, for this Windows 7 Review Guide. This white paper introduces the key areas in which Windows 7 differs from Vista - areas you'll need to focus on if you're thinking of moving to Windows 7, either from Vista or from XP.
Tech Horizons: ASG's metaCMDB, The Technology That Rocks by ASG Software Solutions
July 01, 2009 - (Free Research) Read this paper to learn the challenging business climate is an opportunity for many enterprises to revisit how IT supports the need for improved business productivity. Better, more efficient IT is often required. This streamlining of IT demands better and more accurate IT management processes in order to reduce waste.
Data Quality and Cost Reduction by DataFlux Corporation
January 22, 2010 - (Free Research) This paper reviews aspects of cost reduction and examines some typical financial accounting expense categories. This paper also looks at how data quality services can be applied in those examples to reduce expenses, and examines the potential for applying data quality management as a way to manage and reduce organizational expenses.
Application Availability for Remote Locations: Top 5 Best Practices from Forrester Research by Marathon Technologies
January 14, 2010 - (Free Research) Keeping your IT infrastructure up and running is always challenging, but is particularly tricky for remote locations where you likely have little or no IT staff. In this webinar, learn more about supporting critical applications at remote or branch locations and learn the top 5 best practices for optimizing availability at remote locations.
Beyond Boundaries: A New Role in Finance in Driving Business Collaboration by SAP America Inc
June 01, 2008 - (Free Research) In June 2008, CFO Research Services conducted a research program among senior finance executives in the United States, Europe, Asia, and Australia. The research looked at what kinds of alliances companies are forming and how finance sees itself working with internal and external partners to establish and assess successful alliances.
Market Research Brief: PCI Compliance by Tripwire, Inc.
January 2010 - (Free Research) Read this research briefing to gain insight into specific aspects of PCI compliance, particularly how to ensure and validate your ability to protect confidential customer data. Plus, learn how IT and security professionals view the various threats and challenges to their efforts to protect their organizations’ critical data.
Weighing your call center hosting options by inContact
December 2009 - (Free Research) In this podcast, SearchCRM.com sits down with Richard Snow, a contact center technology and strategy expert with Ventana Research, who shares tips on how to select the right hosted contact center provider, create the proper RFPs, craft airtight SLAs, and more.
Business Intelligence for the Small to Medium Sized Business by SAP America Inc
June 2009 - (Free Research) Based on feedback from almost 650 end-user organizations, this report serves as a roadmap for SMBs looking to improve their analytical capability and achieve Best-in-Class performace through the deployment of BI.
Long-Term Data Protection and Retention: Finding the Correct Balance by Quantum Corporation
March 2009 - (Free Research) Tape remains the most cost effective, energy efficient and reliable program technology for storing large amounts of inactive, off-line or near-line data while complimenting disk-based data protection and retention solutions. Read this paper and find out why.
Jama Contour v2.9 by Jama Software
December 2009 - (Free Research) Scope creep kills innovation. Over $1 trillion is spent each year on R&D, and 60% of the projects fail due to requirements issues. By using requirements management best practices you can achieve 2x higher profits and 6x faster development cycles.
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