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Your search for keyword: Performance Measurement Customer Service Function returned 213 results.
 
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Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
(ASP & SOFTWARE PRODUCT)GO TO DETAILED REPORT

Best Practices in Performance Measurement and Reporting: Understanding the Global Investment Performance Standards® by Advent Software, Inc

April 23, 2010 - (Free Research) Whether you are just starting a compliance program or need to fine-tune your existing process, this document will help you understand the steps involved in becoming GIPS compliant. It is not a substitute for the Standards themselves. It is designed to help you understand the value of compliance, what’s needed to achieve it, pitfalls to avoid.
(WHITE PAPER) GO TO WHITE PAPER

Virtualization Solutions from Sun Microsystems: I Remember When Being Green Meant Compromise by LEGACY - DO NOT USE - Insight

June 2008 - (Free Research) For every area of your datacenter, Sun Professional Services has created a tailored assessment service.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Business Intelligence Applications Overview by Oracle Corporation

January 2011 - (Free Research) This paper explains how Oracle Business Intelligence (BI) Applications are complete, prebuilt BI solutions that deliver intuitive, role-based intelligence for everyone in an organization - from front line employees to senior management - that enable better decisions, actions, and business processes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobile banking strategies - maximise your revenues by ComputerWeekly.com

December 2010 - (Free Research) Juniper Research defines mobile banking as  “the provision of banking services to customers on their mobile devices”: specifically we mean in the vast majority of instances “the operation of bank current and deposit or savings accounts”.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The global state of the project management office by ComputerWeekly.com

May 2011 - (Free Research) This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Long-Term Data Protection and Retention: Finding the Correct Balance by Quantum Corporation

March 2009 - (Free Research) Tape remains the most cost effective, energy efficient and reliable program technology for storing large amounts of inactive, off-line or near-line data while complimenting disk-based data protection and retention solutions. Read this paper and find out why.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Time to Build the “Last Mile” by IBM

November 2011 - (Free Research) As the global economy slowly heals, finance leaders are looking to fulfill the promise of the last 20 years. Much of the hard work has been done, the infrastructure largely in place. The challenge is to build upon this platform to drive dramatic improvement in the quality and value that finance delivers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in Reconciliation: A Practical Guide for Asset Managers by Advent Software, Inc

July 2008 - (Free Research) This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed.
(WHITE PAPER) GO TO WHITE PAPER

The Financial Close: Optimizing Performance and Driving Financial Excellence by SAP America, Inc.

June 2009 - (Free Research) The term "financial close" describes a corporation's ability to complete its accounting cycles and produce financial statements for internal management and external legal reporting. This paper identifies solutions to help organizations improve and sustain their close times and address the challenges associated with automating internal controls
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Building a Best-Run Finance Organization by SAP America, Inc.

June 2008 - (Free Research) This SAP Executive Insight examines the changing role of the finance organization in today's business environment. Further, it describes how companies can develop best-run finance organizations.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP Business One: Integrated, affordable, flexible - A single solution for small business needs by SAP America, Inc.

October 2011 - (Free Research) Read this e-book for your introduction to the SAP Business One application. Find out how the application can help your small business streamline operations, act on timely and complete information, and accelerate profitable growth.
(EBOOK) VIEW ABSTRACT | GO TO

Operational Intelligence - Boosting Performance with 'Right Time' Business Insight by IBM

January 2012 - (Free Research) This report from Aberdeen looks at how leading companies are using business intelligence (BI) to achieve superior performance in sales management, customer service and financial efficiency. Read how your organization can achieve similar performance by following specific steps and actions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

5 ways to increase online self-service adoption for financial services by Tealeaf

September 2011 - (Free Research) Financial institutions need to take immediate steps to ensure they understand the experience of their customers who are transacting online. In this white paper learn how to implement an effective customer experience management (CEM) to help build customer loyalty, revenue, cost savings, and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Security - Pix 500 Series Firewalls by Cisco Systems

The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

DL980 Customer Chronicles by Intel and HP

September 2011 - (Free Research) Regardless of industry, IT leaders must lower costs and keep pace with their company’s business growth, and are seeking alternatives to legacy infrastructure. This document is a compilation of five customer evaluations — all documented to demonstrate the business benefits customers have received by migrating to the new generation DL980 servers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing the Order-to-Cash Process: Managing Documents throughout the Process by Dolphin

October 2009 - (Free Research) This paper examines an array of solutions for SAP customers to optimize the Order-to-Cash processes in ways that contain costs and achieve optimum organizational efficiency, high customer retention and successful cash management.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieve Low Cost, Secure and Reliable Email with SaaS-based Unified Email Management by Mimecast

April 2011 - (Free Research) This Case Study assesses the deployment of Mimecast SaaS-based Unified Email Management (UEM) solution at Basic Energy Services, a renowned publicly traded oilfield services Company. IDC examines the effectiveness of the Mimecast solution and its services in meeting Basic Energy Services' needs and the reasons why the Mimecast solution was chosen.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Data Grids & SOA by Oracle Corporation

November 2008 - (Free Research) This white paper demonstrates that a data grid infrastructure, built with clustered caching, can help you avoid "weak link" vulnerabilities that can sabotage SOA strategies. Discover why the data grid offers improved data access that can create a competitive edge, improve financial performance, and sustain customer loyalty.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Grids & SOA by Oracle Corporation UK Ltd

November 2008 - (Free Research) This white paper demonstrates that a data grid infrastructure, built with clustered caching, can help you avoid "weak link" vulnerabilities that can sabotage SOA strategies. Discover why the data grid offers improved data access that can create a competitive edge, improve financial performance, and sustain customer loyalty.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects

August 2007 - (Free Research) Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Alleviate SQL Server Storage Problems by Dell, Inc.

April 2011 - (Free Research) This white paper takes a look at how Dell EqualLogic XVS can be implemented to help solve some of the storage problems associated with the adoption of SQL Server.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Deploying Oracle Database on Oracle's SPARC Enterprise M-Series Systems by Oracle Corporation

December 2011 - (Free Research) This white paper explores the latest virtualization capabilities, and offers recommendations on how to combine virtualization technologies for enterprise deployments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Rules in Banking: Connect Decisions to Improve Business Performance by FICO

December 2011 - (Free Research) The banking market is heavy with regulatory requirements. Tighter budgets and higher pricing pressure are squeezing profitability. In this white paper, you’ll learn where you can achieve the greatest results by combining these technologies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

F&A Video: Discover the formula for better business outcomes by Hewlett-Packard Limited

January 2012 - (Free Research) Watch this brief video to learn more about HP's Finance and Administration services and how your organisation could benefit from outsourcing these operations.
(VIDEO) VIEW ABSTRACT | GO TO

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>  Calls Performance

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