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Your search for keyword: Open Source Contact Processing returned 169 results.
 
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How To Use Open Source Safely In The Enterprise by FuseSource
October 31, 2010 - (Free Research) Deploying open source projects safely and successfully in an enterprise environment requires thorough understanding and careful evaluation of each project. Read this paper to learn about the benefits, defining characteristics, and requirements for enterprise use of open source software technology.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited
January 05, 2012 - (Free Research) With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Leaders and Laggards in the Digital Economy by ComputerWeekly.com
March 28, 2012 - (Free Research) The digitisation index from Booz & Co reveals the business leaders and laggards in the digital technology and explains why it is vital to embrace it.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects
August 2007 - (Free Research) Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How They Do It in Switzerland…Outsource the Code, Insource the Quality: McCabe IQ Analyzes and Visualizes Software Quality in Critical International Financial Systems by McCabe Software, Inc.
April 2012 - (Free Research) <p>Given the competitive marketplace, evaluating source code analysis tools can be overwhelming. This case study highlights one recommended offering, the quality indicators it provided, and the results one organization achieved after implementing it.</p>
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Computer Weekly – 20 March 2012: The open data revolution by ComputerWeekly.com
March 2012 - (Free Research) In this week’s Computer Weekly, Cabinet Office minister Francis Maude talks about releasing government datasets to the public and why open data will drive the next industrial revolution. We also review the latest test version of Windows 8 and see how it shapes up for tablet computers and business users and much more.
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CBS E-Book: Run Your Business Better With Oracle's EPM Solutions by Oracle Corporation
April 2011 - (Free Research) View this interactive E-Book to learn how Oracle's Enterprise Performance Management (EPM) and Governance, Risk and Compliance (GRC) systems provide your business with an unprecedented solution that is complete, open and integrated.
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Cognos FSR streamlines production process, ensures compliance with Solvency II by IBM
April 2012 - (Free Research) This brief paper outlines how Cognos FSR automates and streamlines the financial statement reporting (FSR) production process by gathering and connecting information from a variety of sources to construct an application database of all of your data. Learn how to overcome the challenges of scalability, process accuracy, increased workloads and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Power Your Procurement Evolution with SAP Supplier Relationship Management by SAP America, Inc.
April 2012 - (Free Research) Businesses are seeking to increase bottom-line cost savings through sourcing and procurement functions. To generate value, forward-looking organizations are strengthening supplier relationships and  making procurement a more strategic focus in the organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Faster, Higher, Stronger: In-Memory Computing Disruption and What SAP HANA Means for Your Organization by SAP America, Inc.
November 2011 - (Free Research) Over the course of several months in 2011, IDC conducted a research study to identify the opportunities and challenges to adoption of a new technology that changes the way in which traditional business solutions are implemented and used. The results of the study are presented in this white paper.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leading Interactive Games Designer Accelerates Business Intelligence Program by Cisco Systems, Inc.
January 2012 - (Free Research) In this white paper, Rajesh K. Gupta, Electronic Arts' senior manager of applications for business intelligence (BI) and data services, explains how EA avoids many costly problems due to timely data access. Read this now to gain insight into how EA deployed job scheduling software and what benefits it reaped by doing so.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Banking Industry Architecture Network and TOGAF by ComputerWeekly.com
February 2012 - (Free Research) This paper from the Open Group reveals how banks can benefit from combining complementary industry frameworks on enterprise architecture.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

F&A BPO services: Life beyond lift and shift by Hewlett-Packard Limited
December 2011 - (Free Research) Learn how your business can benefit from business process outsourcing (BPO) for finance and accounting, as well as critical factors in building a BPO relationship.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Forum Presidio - Open PGS Security Gateway - Regulatory Compliance by Forum Systems
Forum Presidio™ is a comprehensive secure content exchange platform that allows enterprises to immediately comply with Government privacy regulations using a low cost and easy to manage centralized solution. Forum Presidio™ can be used as a legacy-to-XML security bridge for a smooth migration to XML Web services. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

F&A Video: Discover the formula for better business outcomes by Hewlett-Packard Limited
January 2012 - (Free Research) Watch this brief video to learn more about HP's Finance and Administration services and how your organisation could benefit from outsourcing these operations.
(VIDEO) VIEW ABSTRACT | GO TO

Dell™ | VMware ESX/ESXi 3.5 Virtualization Reference Architecture by Dell and VMware
September 2008 - (Free Research) This white paper describes validated architectures for Dell | VMware™ virtual infrastructures. The Virtualization RA is intended to provide customers with an example basis to consider, evaluate, and select the Dell virtualization solution components that best fit their requirements.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Counterparty Risk: Are We Leveraging Our Tools? by Sybase, an SAP company
February 2012 - (Free Research) While current technologies and techniques allow for more sophisticated and effective approaches to counterparty risk management than those that fell short in 2008, there are still barriers to successful adoption that will require organizational changes. Read this white paper to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cloud Cover for the Call Center: Meeting Demands Intelligently and Efficiently by Oracle Corporation
March 2012 - (Free Research) This paper covers many of the complications and complexities of managing a call center. It explores the various solutions available and offers pros and cons to each of the options. It shows the positive financial impact picking the right choice can have.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Priorities for Improving the Financial Close: Don't Forget about Reporting by IBM
October 2011 - (Free Research) In this white paper, learn how the right financial consolidation solution can help you replace silos of inconsistent data with the information and analytic capabilities you need for actionable insight.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
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SearchManufacturingERP.com E-Guide: Evaluation best practices for procurement software by SAP America, Inc.
May 2012 - (Free Research) Choosing sourcing and procurement software can be overwhelming. Should you go with an enterprise resource planning (ERP) or best-of-breed vendor? Is the cloud or on-premise the best place to run your app? What functionality should the software provide? Read this expert e-guide to learn how to select a useful, cost-effective procurement system.
(EGUIDE) VIEW ABSTRACT | GO TO

Virtual Environments or Cloud Computing? The Best Choice for SMBs by Dell and VMware
January 2011 - (Free Research) There is a clear financial case that favors SMB adoption of virtual environments or cloud computing. The decision of which strategy to choose is less clear simply because the stakes are so high. This paper compares both strategies and point out the best option for SMBs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Capturing opportunity: Cleantech business booms by ComputerWeekly.com
May 2012 - (Free Research) Cleantech is emerging as a suitable alternative source of energy or a means of reducing  consumption of expensive resources, this report from Grant Thornton reveals.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

2012 Buyers Guide to Web Protection by Sophos, Inc.
January 2012 - (Free Research) This paper identifies today’s most critical web threats and provides checklists for you to identify and evaluate the security capabilities you need for the best web protection.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Focus the ROI and TCO Benefits of EMC Avamar in VMware Environments by EMC Corporation
June 2011 - (Free Research) This paper examines and quantifies the costs and benefits of deduplication in VMware environments. Three detailed case studies from organizations in different industries are presented.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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