Customer Service (General) | On-line Customer Support | Customer Interaction Management | Open Source | Operational BI | Embedded Reporting | Mobile Device Management | Enterprise Information Integration/ Metadata Management | Customer Data Integration | Business Intelligence Solutions

Search Results		1 - 4 of 4
Too many results? Filter by:	All result types Software Services & Resellers Hardware Research

The Total Economic Impact Of Click to Call And Click to Chat by Oracle Corporation April 25, 2011 - (Free Research) This white paper provides an overview of the results of a Forrester Consulting survey on the total economic impact and potential return on investment of deploying click to call and click to chat solutions. Continue reading to learn about the evaluation methods, results and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

5 ways to increase online self-service adoption for financial services by Tealeaf September 27, 2011 - (Free Research) Financial institutions need to take immediate steps to ensure they understand the experience of their customers who are transacting online. In this white paper learn how to implement an effective customer experience management (CEM) to help build customer loyalty, revenue, cost savings, and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Smartphone market set to expand as vendors vie for position by ComputerWeekly.com November 24, 2010 - (Free Research) The Smartphone market is characterised by increasing competition on one hand and healthy growth prospects in the medium-term on the  other. Barriers to entry are high for most players, owing to the global nature of the  mobile industry and the consequent financial strength required to enter the market. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Forrester Wave: Open Source Business Intelligence by Actuate January 16, 2012 - (Free Research) Need to compare open source business intelligence (BI) technologies and understand which vendor leads the pack? Download Forrester’s evaluation of open source BI vendors and learn why Actuate BIRT is named the leader due to its richness of reporting functionality. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

1 - 4 of 4

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.