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Your search for keyword: On-Line Help Desk Software returned 164 results.
 
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S3 Control: Adding Control to Change Management by Solidcore Systems, Inc.
There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms. 
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SaaS-based Service Management: Tailor to the Business with Ease by Nimsoft, Inc.
January 04, 2012 - (Free Research) Learn how SaaS-based service management can help you eliminate the cost and distraction of platform maintenance, minimize upgrade costs and disruptions, tailor to the business without complex coding, and more.
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CW+ Roundtable: IT fights back to deliver business-related benefits by ComputerWeekly.com
July 09, 2010 - (Free Research) There is no question that the past two financial years have been tough – IT budgets have been cut and IT managers have been under pressure to deliver more for less. But attitudes are changing, things are looking up and there’s a renewed sense of optimism within IT departments.
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CW+: Analyst's take: IBM Cognos software helps schools score top marks by ComputerWeekly.com
January 05, 2011 - (Free Research) IBM Cognos software helps K-12 organizations increase visibility and improve decision making, driving improved student performance, lowered cost of interventions, greater productivity, and lower operating costs.
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MWD Advisors, BPM Vendor Capability Comparison by Oracle Corporation
April 14, 2010 - (Free Research) Download this white paper for deep insight into the release of Oracle BPM Suite 11gR1 and the capabilities it has to improve your organization's BPM needs. Read this now and learn the power of developing rule sets directly within the suite for ease of management, the breakdown of each product in the suite and the capabilities they bring and more.
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Automated testing ROI: fact or fiction? A customer's perspective: What real QA organizations have found by Hewlett-Packard Company
February 13, 2009 - (Free Research) The white paper explores the fundamentals of automated software testing, explains how such an endeavor is actually an investment for a company, and details how a company can get a return on their investment.
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Discover how SAP Public Budget Formulation helps the University of Cincinnati to run by SAP America, Inc.
May 22, 2012 - (Free Research) View this brief video to learn how the University of Cincinnati is becoming more cost-effective and better serving its students by distributing its dollars to the programs that need it through the budgetary visibility that SAP software gives them.
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Automating Fixed Asset Management by Sage Software
May 11, 2012 - (Free Research) <p>Listen to this podcast to get an in-depth understanding of what fixed assets management is, why it’s getting so much attention lately, how it can help you improve your bottom line, and what your software and implementation options are.</p>
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How are you elevating Procurement's role in your enterprise? The tools and techniques to help you make the leap by SAP America, Inc.
April 26, 2012 - (Free Research) New innovations are changing the role procurement plays within the enterprise. This paper discusses how SAP Procurement Solutions deliver a technology platform that  empower procurement organizations with strategic differentiation and innovation.
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Security - Pix 500 Series Firewalls by Cisco Systems
The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions. 
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IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com
January 04, 2012 - (Free Research) This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations.
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Analyst's take: Return on investment of IBM Cognos Software by ComputerWeekly.com
February 21, 2011 - (Free Research) Companies that use IBM Cognos software are able to improve productivity, reduce or avoid headcount, reduce financing costs, and increase profitability.  These benefits are achieved because when employees can rapidly access and analyze data in consistent ways, they are better able to make business changes that both lower costs and increase revenues.
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Getting a Handle on Fixed Asset Management by Sage Software
May 11, 2012 - (Free Research) <p>Read this presentation transcript to get an in-depth understanding of what fixed assets management is, why it’s getting so much attention lately, how it can help you improve your bottom line, and what your software and implementation options are.</p>
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Priorities for Improving the Financial Close: Don't Forget about Reporting by IBM
October 27, 2011 - (Free Research) In this white paper, learn how the right financial consolidation solution can help you replace silos of inconsistent data with the information and analytic capabilities you need for actionable insight.
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The 10-Step Guide to Buying the Right CRM Solution by SugarCRM Inc.
July 12, 2011 - (Free Research) The CRM buying process can be reduced to a set of 10 steps that will help you pare down the field of potential solutions to a few vendors who are the best fit. This guide will allow you to move through 10 sets of steps.
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Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects
August 2007 - (Free Research) Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Closing the print security gap by ComputerWeekly.com
November 2011 - (Free Research) This report provides an overview of the inherent risks when operating an insecure print environment and discusses the current market landscape while recommending some best practices for adopting an integrated information and print security strategy.
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Process Automation Enables Efficient Governance, Risk, and Compliance

 by Epicor Software Corporation
March 2011 - (Free Research) This paper presents a low risk, high impact approach to gaining control of regulatory compliance. The procedures, tasks, and behaviors that bear upon compliance can be overwhelming. Yet organizations that can master these activities, operate more efficiently, compete more effectively, and build their brands. Learn how GRC technologies can help.
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Advanced case management solutions for smarter decision making in banking by IBM
October 2011 - (Free Research) Financial institutions are under pressure to make better decisions. Real-time decisions depend on access to information and the technology available to analyze it. This paper outlines an option that aggregates all of the content from across the entire organization to enable a holistic view of each case, reduce risk and support accurate decisions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Performance Management Solutions for the Office of Finance by IBM
October 2009 - (Free Research) Read this brief paper and learn how IBM Cognos can lead finance teams into the next generation by offering driver-based budgeting with vastly shorter planning cycles, flexible rolling forecasts, faster and more reliable financial close and consolidation, tighter control over operational performance, swifter reporting capabilities and so much more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Compliance/Audits by Sage Software
May 2012 - (Free Research) In this expert resource, find answers to six of your most pressing compliance and audit questions concerning fixed assets, financial reporting standards, tax filing, and more.
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Now is the Time to Take Charge of 'The Last Mile of Finance' by IBM
January 2012 - (Free Research) Read this paper and learn why automating The Last Mile of Finance can enable your organization to meet evolving requirements and reduce risk without increasing your costs. Gain insight into why upgrading your Last Mile processes is essential to remaining in line with regulatory reporting and compliance initiatives.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualization Management Solutions for the Private Cloud by Dell and Microsoft
December 2011 - (Free Research) <p>To fully leverage virtualization benefits, you need to have the right management platform in place. This white paper examines key evaluation criteria for choosing a virtualization management tool and explains how the right technology can enable you to support multiple hypervisors and position your business for cloud computing.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fixed Asset Management Strategies and Best Practices

 by Sage Software
February 2012 - (Free Research) Challenges to control fixed assets include lack of accurate physical asset inventories and inadequate tools and resources to adapt to changing tax laws and methods. Read this white paper to learn best practices for managing fixed assets and how control will help you save time and money.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Application Rationalization Podcast by HP
September 2011 - (Free Research) This podcast discusses how to achieve application rationalization through proper application portfolio management. Learn about the benefits of this strategy and how it can help better align IT with business goals, as well as cutting costs and providing substantial performance gains.
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