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Your search for keyword: Interactive Voice Response (IVR/ CTI) returned 14 results.
 
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Business Process Management (BPM) | Business Intelligence Solutions | Business Planning | Unified Communications / Voice & Data Convergence | Technology ROI Tools | Enterprise Performance Management/ Balanced Scorecard | Availability, Performance and Problem Management | Business Process Automation | Customer Relationship Management (CRM) | Application Lifecycle Management(ALM)

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Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
(ASP & SOFTWARE PRODUCT)GO TO DETAILED REPORT

Leading Interactive Games Designer Accelerates Business Intelligence Program by Cisco Systems, Inc.

January 20, 2012 - (Free Research) In this white paper, Rajesh K. Gupta, Electronic Arts' senior manager of applications for business intelligence (BI) and data services, explains how EA avoids many costly problems due to timely data access. Read this now to gain insight into how EA deployed job scheduling software and what benefits it reaped by doing so.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Business Intelligence Enterprise Edition Plus 11G by Oracle Corporation

October 01, 2010 - (Free Research) Read this data sheet to learn about all of the key features and benefits of this dynamic solution.
(DATA SHEET) VIEW ABSTRACT | GO TO

Security - Pix 500 Series Firewalls by Cisco Systems

The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

Transform insights into action IBM’s: Watson and the future of data by IBM

June 06, 2011 - (Free Research) Traditional computing systems are built to analyze only structured data, or to run analytics in batch reporting jobs. Explore how Watson is an example of the new kind of workloads that businesses will apply to achieve their business goals.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CBS E-Book: Run Your Business Better With Oracle's EPM Solutions by Oracle Corporation

April 15, 2011 - (Free Research) View this interactive E-Book to learn how Oracle's Enterprise Performance Management (EPM) and Governance, Risk and Compliance (GRC) systems provide your business with an unprecedented solution that is complete, open and integrated.
(EBOOK) VIEW ABSTRACT | GO TO

Retailers' Response to the Global Economy Downturn - Enabling Immersive Shopping Experiences by Oracle Corporation

March 09, 2009 - (Free Research) This white paper will explore the global retail industry's movement towards the attainment of total immersive shopping experience (ISE) abilities, and discuss how integrated customer relationship management (CRM) software suites will represent the key technological enabler to achieve this fundamental strategic business objective.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Payables 2011: Efficiency, Visibility and Collaboration in the Financial Supply Chain by Ariba, Inc.

January 10, 2012 - (Free Research) In this e-book, learn about a study based on the responses of 116 professionals between July and August of 2011 that examines best practices of high-performing organizations to discover which aspects of invoice receipt, approval processing, payment, and audit serve differentiate them from their lower-performing counterparts.
(EBOOK) VIEW ABSTRACT | GO TO

Next-Generation, Low-Latency Front-Office Computing for Capital Markets by Oracle Corporation

August 11, 2008 - (Free Research) Read this white paper to learn how financial organizations can embrace a portable, standards-based architecture to create a predictable, sustainable millisecond response time environment that will increase revenue generation and opportunity optimization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Free tool to evaluate the performance of your distributed IT infrastructure by Hewlett-Packard Company

July 16, 2010 - (Free Research) HP's SiteScope 10.1 MLU SW E-Media solution allows organizations to maintain the availability and performance of their IT infrastructure while lowering the total cost of ownership to a central server. Download this evaluation now.
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IDC Case Study: Optimizing eCommerce Decisions at TIAA-CREF by Oracle Corporation

December 16, 2010 - (Free Research) This IDC case study examines the benefits TIAA-CREF, a Fortune 100 financial services firm, gained from automating their eCommerce marketing. By deploying Oracle Real-Time Decisions, TIAA-CREF was able to apply intelligent process automation to customize online customer interactions.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

CW+: Roundtable debate: The impact of IT consolidation on business growth by ComputerWeekly.com

December 14, 2010 - (Free Research) Organisations have been under pressure to make savings wherever possible and have consolidated their IT during the recession. However, along with the opportunities consolidation presents there are also challenges, and experts warn that any form of consolidation needs to be undertaken carefully.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HKMP Case Study: BlackBerry Solution is on the Money for Accounting Firm by BlackBerry

September 16, 2011 - (Free Research) Access this case study to learn how an accounting firm used BlackBerry® smartphones to meet their needs for almost immediate communications, collaboration, document access and security.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

CW+: Quocirca report: Communications technology – be prepared to be flexible by ComputerWeekly.com

August 12, 2010 - (Free Research) Communications needs for many organisations are changing rapidly. Internally, there are always new technologies appearing and changes in working styles to deal with but there is now, increasingly, the influence of more social and consumer choices affecting the officially deployed systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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