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Your search for keyword: Help Desk Templates returned 71 results.
 
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S3 Control: Adding Control to Change Management by Solidcore Systems, Inc.

There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

The Total Economic Impact Of Click to Call And Click to Chat by Oracle Corporation

April 25, 2011 - (Free Research) This white paper provides an overview of the results of a Forrester Consulting survey on the total economic impact and potential return on investment of deploying click to call and click to chat solutions. Continue reading to learn about the evaluation methods, results and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
(ASP & SOFTWARE PRODUCT)GO TO DETAILED REPORT

SaaS-based Service Management: Tailor to the Business with Ease by Nimsoft, Inc.

January 04, 2012 - (Free Research) Learn how SaaS-based service management can help you eliminate the cost and distraction of platform maintenance, minimize upgrade costs and disruptions, tailor to the business without complex coding, and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+ Roundtable: IT fights back to deliver business-related benefits by ComputerWeekly.com

July 09, 2010 - (Free Research) There is no question that the past two financial years have been tough – IT budgets have been cut and IT managers have been under pressure to deliver more for less. But attitudes are changing, things are looking up and there’s a renewed sense of optimism within IT departments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Information Governance Online Symposium -- The GARP® Principles: Achieving Better Information Governance by SearchCompliance.com

November 15, 2011 - (Free Research) In this two part course, Deputy Executive Director for ARMA International, Diane K. Carlisle, reveals how Generally Accepted Recordkeeping Principles (GARP®) is designed to assist organizations in implementing records systems and policies to keep you out of the headlines for the wrong reasons.
(VIRTUAL SEMINAR) VIEW ABSTRACT | GO TO

CW+: Analyst's take: IBM Cognos software helps schools score top marks by ComputerWeekly.com

January 05, 2011 - (Free Research) IBM Cognos software helps K-12 organizations increase visibility and improve decision making, driving improved student performance, lowered cost of interventions, greater productivity, and lower operating costs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

XBRL Mandate for Dummies by IBM

February 08, 2012 - (Free Research) This guide helps organizations assemble the right people, make the right investment in a solution and helps finance create best practices to ensure a successful XBRL compliance. Read this now and learn what XBRL is, how it works and why it’s mandated, best practices to prepare for an XBRL mandate, who to involve in the mandate process and more.
(EBOOK) VIEW ABSTRACT | GO TO

Case Study: Financial services firm gets fast ROI on backup solution by Peer Software

January 25, 2012 - (Free Research) Entrusted with managing massive volumes of data, Santa Fe Partner's small IT staff knows the importance of security and data availability. Recently, they were looking for a file synchronization tool that would help the company manage market and transactional data as well as allow data transfer for DR. Read on to learn about the solution they chose.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Questions You Must Ask Before Buying a VM Protection Product by Quantum Corporation

January 01, 2012 - (Free Research) Check out this white paper for 7 critical questions to ask before buying a VM protection product. Designed to help you through the evaluation process, this paper will help you understand your needs and make it easier to find a product that will fit them most effectively. Read on to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Impact of Next-Generation Storage on IT Efficiency by Dell Compellent

January 30, 2012 - (Free Research) This live webinar discusses how cutting-edge storage technology is helping to reduce IT costs and improve business agility.  Watch now to learn how these next-generation storage features are helping him streamline storage management, automate IT operations, slash storage costs, and free up IT personnel to perform other value-added tasks.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Where Does Your Project Fit on the Managed File Transfer Maturity Model? by Ipswitch File Transfer

February 21, 2011 - (Free Research) This paper presents the MFT Maturity Model tool to help guide your evaluations, both of your project, as well as of vendors and solutions. This tool will help you best gauge the maturity and sophistication of your project so you can choose the solution and vendor that mostly closely aligns with your requirements.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Cut Cloud Infrastructure Storage Costs by 7 Figures by Dell, Inc.

May 25, 2011 - (Free Research) Leveraging VMware View, iland offers a virtualized desktop offering called the iland Workforce Cloud. Learn how customers are able to compute at data center speeds and have access to their desktops from anywhere, anytime.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Alleviate SQL Server Storage Problems by Dell, Inc.

April 28, 2011 - (Free Research) This white paper takes a look at how Dell EqualLogic XVS can be implemented to help solve some of the storage problems associated with the adoption of SQL Server.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP Business One: Integrated, affordable, flexible - A single solution for small business needs by SAP America, Inc.

October 31, 2011 - (Free Research) Read this e-book for your introduction to the SAP Business One application. Find out how the application can help your small business streamline operations, act on timely and complete information, and accelerate profitable growth.
(EBOOK) VIEW ABSTRACT | GO TO

Integrated and Automated Budget, Program and Performance Reporting by IBM

February 08, 2012 - (Free Research) Read this paper to learn how IBM Cognos FSR with TM1 helps budget and finance teams to automate the generation of complex, process driven reports while maintaining the agency’s current business processes and disclosure management
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

vSphere 5 Evaluation Guide - Volume 3: Advanced Networking Features by Dell and VMware

February 08, 2012 - (Free Research) Explore advanced networking features in VMware vSphere 5.0 in this in-depth, step-by-step guide to configuring and testing these essential features for your virtual environment. Discover how NetFlow, port mirroring, and user-defined resource pools help network admins gain visibility in virtual machine traffic and troubleshoot network issues.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Priorities for Improving the Financial Close: Don't Forget about Reporting by IBM

October 27, 2011 - (Free Research) In this white paper, learn how the right financial consolidation solution can help you replace silos of inconsistent data with the information and analytic capabilities you need for actionable insight.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Efficient Data Recovery Demands a Unified Solution by Acronis NEMEA

July 05, 2011 - (Free Research) For small business and remote office/branch office IT administrators, the financial and technical challenges of maintaining a comprehensive business continuity solution can be daunting. Read this white paper to learn some solutions that may help you and your organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Evaluating cloud-based file transfer services by IBM

July 01, 2011 - (Free Research) If you are looking for smarter ways to approach file sharing in your commerce environment, you are probably thinking about outsourcing or moving to the cloud. This evaluation from IBM, supported by research from Vanson-Bourne, can help by showing you critical factors to consider.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Envisioning Your Private Cloud: A scenario based demonstration from the Microsoft Technology Center in Redmond, WA. by HP and Microsoft

January 30, 2012 - (Free Research) Wondering whether a move to the private cloud might benefit your organization? Access this videocast for a demonstration of how a Microsoft private cloud solution can help deploy a new finance tracker application in weeks, rather than months.
(VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Support New Business Demands with Application Rationalization by HP

September 16, 2011 - (Free Research) This podcast discusses how to achieve application rationalization through proper application portfolio management. Learn about the benefits of this strategy and how it can help better align IT with business goals, as well as cutting costs and providing substantial performance gains.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Vendor Landscape: Unified Threat Management by WatchGuard Technologies, Inc.

January 27, 2012 - (Free Research) When selecting a UTM solution for your business, it’s essential to carefully weigh your options. This resource offers key insight into the UTM market and offers a comprehensive evaluation of 10 leading vendors to help you determine which solution best fits your enterprise’s needs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

EaglePicher Technologies Meets Huge Demand Spike With Crucial ERP Implementation by Plex Systems

April 10, 2009 - (Free Research) EaglePicher management turned to Plex Systems of Auburn Hills, MI to help initiate a manufacturing-based ERP system for its manufacturing facilities. Its new lean manufacturing abilities have enabled it to accurately determine cost and profitability by part, allowing it to become increasingly competitive, especially against offshore competitors.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Analyzing and Optimizing Your Application Portfolio by HP

September 16, 2011 - (Free Research) This video on application portfolio management introduces robust dashboarding and reporting tools which help you easily identifying opportunities to eliminate redundancies and replace software which doesn't provide the necessary cost benefits.
(VIDEO) VIEW ABSTRACT | GO TO

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