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Help Desk Authority Professional Edition - 30 Day Free Trial! by ScriptLogic Corporation September 08, 2009 - (Free Research) How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Mobile Contact List for Blackberry Smartphones Is the Right Insurance for Busy Financial Institution by BlackBerry February 26, 2009 - (Free Research) City Securities Corporation wanted an easy way to maintain a current list of PIN numbers to enable their members to communicate using their BlackBerry smartphones - even in the event of a disaster. Read this case study to find out how PINpoint, an application from Tenet Computer Group, helped them overcome this issue. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Video Whitepaper: Managing Risk and Uncertainty - An Executive's Guide to Integrated Business Planning by Oracle Corporation November 03, 2009 - (Free Research) A time of unprecedented market volatility and competition calls for a new business strategy. View this video white paper to learn how integrated business planning can help your company align strategic, operational, and financial plans. (VIDEO) VIEW ABSTRACT | GO TO

Managing Risk and Uncertainty - An Executive's Guide to Integrated Business Planning by Oracle Corporation September 14, 2009 - (Free Research) Read this white paper to learn how Integrated business planning can help your company align strategic, operational, and financial plans. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Weighing your call center hosting options by inContact December 17, 2009 - (Free Research) In this podcast, SearchCRM.com sits down with Richard Snow, a contact center technology and strategy expert with Ventana Research, who shares tips on how to select the right hosted contact center provider, create the proper RFPs, craft airtight SLAs, and more. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Smart Decision-Making in the New Era of New Financial Challenges by Oracle Corporation March 06, 2009 - (Free Research) Read this white paper to learn why the Monte Carlo modeling method provides a beacon of financial sanity and reliability at a time when consumer confidence is at an all-time low and managers face new levels of accountability and keen public scrutiny in their decision-making. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Windows 7 Review Guide by Global Knowledge May 13, 2009 - (Free Research) Join Glenn Weadock, Global Knowledge Instructor, MCITP, MCSE, MCT, A+, for this Windows 7 Review Guide. This white paper introduces the key areas in which Windows 7 differs from Vista - areas you'll need to focus on if you're thinking of moving to Windows 7, either from Vista or from XP. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Advancing Return on Investment Analysis for Government IT: A Public Value Framework by SAP America Inc January 23, 2009 - (Free Research) The range and complexity of government information technology (IT) investments makes assessing their returns a daunting prospect. This white paper presents a public ROI assessment framework that addresses the shortcomings in the available methods and models for assessing public returns. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Capturing the Essence of Accounts Payable Automation for SAP® by ReadSoft August 20, 2009 - (Free Research) Read this paper to learn about the accounts payable (AP) automation solutions available today and learn which solutions best relieve the AP pain points while delivering the best overall solution, through leveraging the existing SAP® ERP environment and it's built in workflows. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Beyond Boundaries: A New Role in Finance in Driving Business Collaboration by SAP America Inc June 01, 2008 - (Free Research) In June 2008, CFO Research Services conducted a research program among senior finance executives in the United States, Europe, Asia, and Australia. The research looked at what kinds of alliances companies are forming and how finance sees itself working with internal and external partners to establish and assess successful alliances. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

BPM Taxonomy Whitepaper - Dan Woods - Sponsored by SAP and Accenture by SAP America Inc March 01, 2009 - (Free Research) This paper provides a survey of the practices and technology related to business process management (BPM). Basic concepts are explained, the transformational effect on the enterprise is examined, and the value that BPM can create is analyzed. The paper then presents a survey of the vast array of technology that is related to BPM. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Financial Guide: How to save Money and Create Value in a Tough Economy by Planon January 15, 2009 - (Free Research) Real Estate and Workplace industry metrics and studies strongly suggest that hidden value on the balance sheet can reside within real estate and workplace assets. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Industry Intelligence: Accounting for Carve-Outs: 2010 and Beyond by Advent Software, Inc January 04, 2010 - (Free Research) This report provides five options for firms who want to move forward with carve-outs under the new "actual cash" requirement and the pros and cons associated with each. (WHITE PAPER) GO TO WHITE PAPER

Governance, Risk and Compliance for Life Sciences Companies by SAP America Inc November 01, 2008 - (Free Research) To find out how senior executives view their financial processes, the Economist Intelligence Unit surveyed a global sample of mostly financial executives in September 2008. Some respondents focused on the importance of developing processes that reduced costs and improved efficiency. Others acknowledged the importance of cost and efficiency.. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Dell Asset Recovery Services by Dell, Inc. and Intel October 07, 2009 - (Free Research) To protect your company's assets and reputation, Dell's Asset Recovery Services help ensure that sensitive information does not fall into the wrong hands while also promoting environmental stewardship through our efforts to achieve zero-landfill and zero-export policies. (DATA SHEET) VIEW ABSTRACT | GO TO

Improving Communications in Emergency Situations: Mobile Business Continuity Planning Solutions That Help Mitigate Risks and Improve Responsiveness to Emergency Situations by BlackBerry January 2007 - (Free Research) This white paper addresses the ways in which organizations can ensure preparedness by deploying wireless software solutions based on the BlackBerry Enterprise Solution and BlackBerry applications from Wallace Wireless. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Credit Card Company Improves Risk Management to Boost Bottom Line using Predictive Analytics by SPSS Inc. Worldwide Headquarters May 2009 - (Free Research) A successful credit card company must be able to accurately assess its credit risk at any given time. Having an up-to-date picture of which clients may default on payments is critical to this process, not only amongst new applicants, but existing customers too. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Top 5 Best Practices for Creating Effective Campaign Dashboards by Tableau Software June 2008 - (Free Research) We can define an effective marketing dashboard as one that enables marketers to visually display relevant and current campaign, customer, advertising and/or branding information needed to achieve marketing objectives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Selecting Your Hosted Security Service Provider: What Every IT Manager Needs to Know by MessageLabs February 2010 - (Free Research) Hosted security is an efficient and cost-effective solution for many midmarket organizations. This buyer’s guide arms IT Managers with key security considerations and evaluation criteria for comparing prospective hosted security providers. With the right data, you can make a strong business case for hosted security. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Building Blocks for Private Cloud: Automation, Virtualization, and Cloud Service Management by newScale, Inc. December 2009 - (Free Research) This paper presents the building blocks for private cloud, which include virtualization, automation and cloud service management. Read on to learn more about each building block and how they can be used to create a successful private cloud. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Authentication Decision Tree Tool by RSA, The Security Division of EMC December 2009 - (Free Research) The RSA Authentication Decision Tree Tool is an interactive tool to help organizations understand, evaluate and select the most appropriate authentication solution to meet the needs of their users and their business. It provides a framework to help narrow the selection of authentication solutions based on five critical factors. (ASSESSMENT TOOL) VIEW ABSTRACT | GO TO

The Value of Good Database Development Software: Expert Evaluation of SQL Developer and Toad Development Suite by Quest Software November 2009 - (Free Research) In this technical brief, John Weathington, President and CEO of Excellent Management Systems, Inc.,explores Toad® Development Suite and Oracle's SQL Developer. He provides an honest look at both solutions, and helps you see how a simple side-by-side comparison isn't enough when choosing the right tool. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using SLAs to Gain a Competitive Advantage by Blue Coat December 2008 - (Free Research) This whitepaper will discuss these managed service trends and challenges, and will identify the steps to success to meet customers. Escalating application and security requirements. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Accounts Payable Automation in Oracle - An Investment in the Future by ReadSoft August 2009 - (Free Research) Document process automation is an investment that can help turn accounts payable around to become a very efficient and money saving process by getting rid of all the paper and manual processing. Read this paper to learn how document process automation can help save your company money and time, overall adding to your company's bottom line. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Massachusetts Data Protection Law: 201 CMR 17.00: Standards for the Protection of Personal Information of Residents of the Commonwealth by Lumension August 2009 - (Free Research) To help mitigate the negative impacts of ID theft problems, Massachusetts passed a new law that requires any organization that "owns, licenses, stores, or maintains personal information about a resident of the Commonwealth" to follow a comprehensive set of information security requirements. Read this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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