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Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited

January 05, 2012 - (Free Research) With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.

(CASE STUDY)

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Try VMware vSphere: Free 60-day evaluation by Dell and VMware

March 04, 2011 - (Free Research) Get a free 60-day evaluation of VMware vSphere, the industry's leading and only robust virtualization platform for building cloud infrastructures.

(TRIAL SOFTWARE)

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Dell™ | VMware ESX/ESXi 3.5 Virtualization Reference Architecture by Dell and VMware

September 01, 2008 - (Free Research) This white paper describes validated architectures for Dell | VMware™ virtual infrastructures. The Virtualization RA is intended to provide customers with an example basis to consider, evaluate, and select the Dell virtualization solution components that best fit their requirements.

(WHITE PAPER)

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Leaders and Laggards in the Digital Economy by ComputerWeekly.com

March 28, 2012 - (Free Research) The digitisation index from Booz & Co reveals the business leaders and laggards in the digital technology and explains why it is vital to embrace it.

(IT BRIEFING)

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Cloud Cover for the Call Center: Meeting Demands Intelligently and Efficiently by Oracle Corporation

March 01, 2012 - (Free Research) This paper covers many of the complications and complexities of managing a call center. It explores the various solutions available and offers pros and cons to each of the options. It shows the positive financial impact picking the right choice can have.

(WHITE PAPER)

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Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects

August 2007 - (Free Research) Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner.

(WHITE PAPER)

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Case Study: PNC Financial Services by nlyte Software

October 2011 - (Free Research) Access this essential resource to learn how one organization within the financial industry freed up nearly half a megawatt of power, extended the life of their data center, and reallocated budgets by implementing a vendor solution to efficiently and cost-effectively manage all assets.

(CASE STUDY)

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Stress-Free Approach to Year-End Book Closing

by Sage Software

February 2012 - (Free Research) Read this paper to uncover a system designed to reduce the time it takes to perform the year-end close process, help verify the proper tax liability, accurately convey the value of the fixed assets to be insured, and assist in the audit process.

(WHITE PAPER)

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Introduction To Complex Event Processing (CEP) In Capital Markets by Sybase, an SAP company

February 2012 - (Free Research) This free Sybase presentation provides a high-level overview of Complex Event Processing (CEP). It begins by defining CEP and its capital markets applications, and culminates with the powerful Sybase Aleri CEP platform and its features and benefits.

(WHITE PAPER)

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The Changing Face of Risk Management in the New Regulatory Environment by Sybase, an SAP company

December 2011 - (Free Research) This free white paper explores how IT departments at financial institutions are assuming a more proactive role in identifying technologies that can improve their risk management and bring them to the attention of risk managers and business heads.

(WHITE PAPER)

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Leveraging Technology to Shape the Future of Liquidity Risk Management by Sybase, an SAP company

July 2010 - (Free Research) This free study examines the liquidity risk management (LRM) challenges that banks and financial institutions must face in this post-financial crisis era. It also discusses industry perspectives and responses to challenges in this space.

(WHITE PAPER)

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Empowering You to Govern Business Data by SAP America, Inc.

May 2012 - (Free Research) This paper discusses the importance of data governance and how it can help your employees be more productive while also relieving burdens from IT personnel.

(WHITE PAPER)

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Data Grids & SOA by Oracle Corporation

November 2008 - (Free Research) This white paper demonstrates that a data grid infrastructure, built with clustered caching, can help you avoid "weak link" vulnerabilities that can sabotage SOA strategies. Discover why the data grid offers improved data access that can create a competitive edge, improve financial performance, and sustain customer loyalty.

(WHITE PAPER)

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Data Grids & SOA by Oracle Corporation UK Ltd

(WHITE PAPER)

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The Quest for the Perfect Order: Optimizing SAP® for Order-to-Cash Processing by Winshuttle, LLC

May 2012 - (Free Research) Achieving a perfect order in sales is essential to achieve a competitive advantage. Read this white paper to learn about the requirements and benefits of creating a perfect order and uncover strategies that are designed to help you.

(WHITE PAPER)

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Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.

(ASP & SOFTWARE PRODUCT)

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