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Your search for keyword: Databases Call Center Call returned 106 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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How to Dramatically Speed Accounting and Business Processes by Exact Software
March 20, 2012 - (Free Research) This case study examines a food services company that needed to find a more efficient way to keep track of and manage food and laundry inventories, address customer concerns in the call center, automate processes, and manage tax calculation processes. Continue reading to discover the software they used to effectively meet their business needs.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Prepare for the Transition to IFRS

 by Sage Software
March 01, 2012 - (Free Research) This paper provides an overview of the differences between the Generally Accepted Accounting Principles (GAAP) and the International Financial Reporting Standards (IFRS) and offers strategies for making the transition to IFRS smooth and painless.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cloud Cover for the Call Center: Meeting Demands Intelligently and Efficiently by Oracle Corporation
March 01, 2012 - (Free Research) This paper covers many of the complications and complexities of managing a call center. It explores the various solutions available and offers pros and cons to each of the options. It shows the positive financial impact picking the right choice can have.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited
January 05, 2012 - (Free Research) With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Powering the Cloud: Optimizing Data Center and Cloud Operations in an Energy Constrained World White Paper by CA Technologies.
November 01, 2011 - (Free Research) <p>Discover why data center power consumption has become a driving force behind operational and investment decisions. Gain insight into cloud and IT service providers need for a data center power management solution – one that enables IT to attain a holistic view of demand and consumption at a device, circuit, and phase level.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

20% to 60% Virtualization in 3 Years or Less by Dell, Inc. and Intel
March 31, 2010 - (Free Research) What do you do to prepeare for the inevitable invasion of server virtualization? How are you going to get from 20% virtualization to 60% virtualization in three years or less. The first and by far most critical step is to make sure that you have in place an infrastructure that is optimized for virtualization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Disaster Recovery of Oracle Database Standard Edition (SE) and Standard Edition One (SE1) on Dell EqualLogic PS Series iSCSI Storage Systems by Dell, Inc.
February 22, 2012 - (Free Research) This paper provides recommended best practices to implement Dell EqualLogic storage replication as an Oracle DR solution.  Read now to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
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Building a Finance Center of Excellence by IBM
September 13, 2011 - (Free Research) Once designated to the finance organization, functions such as forecasting and analysis have spread to other parts of the business. Performance management solutions are being deployed more broadly, migrating to everyday users. This paper explains why a Finance Center of Excellence can help ensure your performance management initiative succeeds.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Windows 7 Review Guide by Global Knowledge
May 13, 2009 - (Free Research) Join Glenn Weadock, Global Knowledge Instructor, MCITP, MCSE, MCT, A+, for this Windows 7 Review Guide. This white paper introduces the key areas in which Windows 7 differs from Vista - areas you'll need to focus on if you're thinking of moving to Windows 7, either from Vista or from XP.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

S3 Control: Adding Control to Change Management by Solidcore Systems, Inc.
There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

How to Choose an Enterprise-Class Job Scheduling Solution Evaluation Guide by Cisco Systems, Inc.
January 24, 2012 - (Free Research) Depending on the size of an enterprise, a job scheduler may manage thousands of individual mission-critical business processes every day. Access this resource for a brief history of the job scheduling marketplace and to learn what to look for in job scheduling software, including a checklist with which to evaluate your options.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Choose an Enterprise-Class Job Scheduling Solution: Evaluation Guide by Cisco Systems, Inc.
February 14, 2012 - (Free Research) Depending on the size of an enterprise, a job scheduler may manage thousands of individual mission-critical business processes every day. Access this resource for a brief history of the job scheduling marketplace and to learn what to look for in job scheduling software, including a checklist with which to evaluate your options.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Business Case: Information for Project Portfolio Decision Makers by Global Knowledge
May 25, 2010 - (Free Research) Increasing numbers of enterprises are incorporating project portfolio management in their strategic planning. And just as individuals use financial reports and analyses to consider various investment options, the enterprise uses an analysis called the Business Case to evaluate various project proposals for inclusion in the project portfolio.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Advanced Compression Helps Global Fortune 500 Company Meet Storage Savings Initiative by Oracle Corporation
June 13, 2011 - (Free Research) This whitepaper provides an overview of the evaluation process a Global Fortune 500 corporation completed to test the various features included in Oracle Advanced Compression Option, as well as the impact on space and performance they experienced.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Mission Critical Data Explosion and Customer Case Study by HP and Intel
April 17, 2012 - (Free Research) <p>Download this customer success story to see how Priority Health achieved these business benefits and more!</p>
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Banorte: Security and Availability with Oracle Middleware and Oracle Sun M9000 by Oracle Corporation
April 04, 2012 - (Free Research) This video features a Mexican financial group that needed to find a robust, optimal, and scalable infrastructure that could support all of their applications. Watch now and learn how they leveraged Oracle Middleware and Sun systems to achieve their goal.
(VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Sharepoint WAN Optimization And WAFS by Peer Software
February 17, 2011 - (Free Research) Design teams across the world collaborate to create and develop prod­ucts. Unfortunately, IT organizations face serious challenges when collaborative teams share large files. This white paper will assess the strengths and weaknesses of the four technologies most commonly used to enhance file sharing for distributed teams.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects
August 2007 - (Free Research) Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly – 20 March 2012: The open data revolution by ComputerWeekly.com
March 2012 - (Free Research) In this week’s Computer Weekly, Cabinet Office minister Francis Maude talks about releasing government datasets to the public and why open data will drive the next industrial revolution. We also review the latest test version of Windows 8 and see how it shapes up for tablet computers and business users and much more.
(EZINE) VIEW ABSTRACT | GO TO

Salary Report: Trends in IT Compensation and Certifications by Global Knowledge Network, Inc.
May 2006 - (Free Research) Global Knowledge keeps up to date with trends in IT careers, certifications, and compensation. In this, our inaugural quarterly report, we offer a look at salaries for the top 25 IT jobs, organized by region. We also offer a look at the top certifications and in-depth analysis from our resident market research analyst.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Security - Pix 500 Series Firewalls by Cisco Systems
The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

A New World for Analytics by ParAccel
May 2012 - (Free Research) Watch the brief webcast to learn about tools that provide analytics support for improving your business operations- from manufacturing to finance.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Big Data Integration: Achieving Positive ROI in the Era of Exponential Data Growth by Syncsort
March 2012 - (Free Research) Attend this webinar to learn about Forrester's Total Economic Impact (TEI) framework and how you can use it to identify high-ROI data integration solutions for your own organization. An overview of Forrester’s DMExpress analysis, with financial results and customer interview highlights, will also be presented.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Building a Reliable Database Environment: A Guide for SMBs by Dell, Inc. and Intel
April 2010 - (Free Research) Reliability and availability, data protection, performance, and scalability are all essential characteristics of a database management system. This paper looks at each one of those characteristics in detail and offers an implementation guide for SMBs that require a highly reliable database environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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