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Your search for keyword: Customer Service Evaluations Standard returned 222 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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SOA Best Practices and Design Patterns: Key to Successful Service Oriented Architecture Implementation by Oracle Corporation
April 03, 2008 - (Free Research) There is no question that the successful implementation of Service Oriented Architecture (SOA) relies on a careful and holistic approach to business planning. One of the most important tools in the evaluation, purchase, and ongoing use of SOA is this body of best practices that vendors, consultants, and customers have compiled.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Security - Pix 500 Series Firewalls by Cisco Systems
The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

Virtualization Solutions from Sun Microsystems: I Remember When Being Green Meant Compromise by LEGACY - DO NOT USE - Insight
June 2008 - (Free Research) For every area of your datacenter, Sun Professional Services has created a tailored assessment service.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing the Order-to-Cash Process: Managing Documents throughout the Process by Dolphin
October 2009 - (Free Research) This paper examines an array of solutions for SAP customers to optimize the Order-to-Cash processes in ways that contain costs and achieve optimum organizational efficiency, high customer retention and successful cash management.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Try VMware vSphere: Free 60-day evaluation by Dell and VMware
March 2011 - (Free Research) Get a free 60-day evaluation of VMware vSphere, the industry's leading and only robust virtualization platform for building cloud infrastructures.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
(ASP & SOFTWARE PRODUCT)GO TO DETAILED REPORT

Operational Intelligence - Boosting Performance with 'Right Time' Business Insight by IBM
January 2012 - (Free Research) This report from Aberdeen looks at how leading companies are using business intelligence (BI) to achieve superior performance in sales management, customer service and financial efficiency. Read how your organization can achieve similar performance by following specific steps and actions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited
January 2012 - (Free Research) With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Cloud Cover for the Call Center: Meeting Demands Intelligently and Efficiently by Oracle Corporation
March 2012 - (Free Research) This paper covers many of the complications and complexities of managing a call center. It explores the various solutions available and offers pros and cons to each of the options. It shows the positive financial impact picking the right choice can have.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Intelligence Solutions For Financial Services by MicroStrategy Incorporated
December 2011 - (Free Research) This paper outlines how one specific business intelligence (BI) platform can benefit your financial organization. Read this now and learn how CFO dashboards can be used to measure, monitor and optimize banking performance, why creating a risk intelligent enterprise is critical, how to efficiently manage customers and investments and so much more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The 10-Step Guide to Buying the Right CRM Solution by SugarCRM Inc.
July 2011 - (Free Research) The CRM buying process can be reduced to a set of 10 steps that will help you pare down the field of potential solutions to a few vendors who are the best fit. This guide will allow you to move through 10 sets of steps.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Dramatically Speed Accounting and Business Processes by Exact Software
March 2012 - (Free Research) This case study examines a food services company that needed to find a more efficient way to keep track of and manage food and laundry inventories, address customer concerns in the call center, automate processes, and manage tax calculation processes. Continue reading to discover the software they used to effectively meet their business needs.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

An Evaluation Framework For Selecting an Enterprise Cloud Provider by NTT America, Inc., an NTT Communications company
May 2012 - (Free Research) This essential resource breaks down must-have cloud capabilities and presents a comprehensive framework for choosing an enterprise cloud provider to meet your organization’s IT and business needs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Standard Bank in South Africa by SAP America, Inc.
March 2012 - (Free Research) View this brief video to learn how SAP's mobile technology is helping Standard Bank, the largest bank in Africa, dramatically transform its banking services to better serve its customers.
(VIDEO) VIEW ABSTRACT | GO TO

vokeStream Market Snapshot: Automated Testing of Networks and Connected Devices by Fanfare
November 2007 - (Free Research) Service providers and network equipment manufacturers are adding automation to their pre-production testing process for a combination of reasons. This Market Snapshot will focus on the need for test automation of networks and connected devices, identify a path to automation adoption and provide an overview of the market.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Analyst's take: Managing IT in an economic downturn by ComputerWeekly.com
March 2011 - (Free Research) As companies face the prospect of a recession, IT is even more challenged to justify and deliver value while avoiding risky projects.  This is not the time to slash budgets; instead, follow a few rules to simplify decision making and focus your investment in areas that deliver the greatest return.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Advanced Compression Helps Global Fortune 500 Company Meet Storage Savings Initiative by Oracle Corporation
June 2011 - (Free Research) This whitepaper provides an overview of the evaluation process a Global Fortune 500 corporation completed to test the various features included in Oracle Advanced Compression Option, as well as the impact on space and performance they experienced.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Dell™ | VMware ESX/ESXi 3.5 Virtualization Reference Architecture by Dell and VMware
September 2008 - (Free Research) This white paper describes validated architectures for Dell | VMware™ virtual infrastructures. The Virtualization RA is intended to provide customers with an example basis to consider, evaluate, and select the Dell virtualization solution components that best fit their requirements.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Evaluation of managed print service suppilers by ComputerWeekly.com
January 2011 - (Free Research) In Quocirca’s evaluation of major providers of Managed Print Services (MPS) in Europe, Quocirca found that Xerox and HP  lead the pack, due to their  global scale and broad service capabilities. The analysis also showed that Ricoh and Lexmark  have gained considerable ground, demonstrating effective maturity and service delivery excellence.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

vSphere 5 Evaluation Guide – Volume 2: Advanced Storage Features by Dell and VMware
February 2012 - (Free Research) In this comprehensive guide, review the new advanced storage features included in VMware vSphere 5.0 and discover how you can leverage them for your virtual environment to enable greater storage automation and consolidation while maintaining service levels.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Banking Industry Architecture Network and TOGAF by ComputerWeekly.com
February 2012 - (Free Research) This paper from the Open Group reveals how banks can benefit from combining complementary industry frameworks on enterprise architecture.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Business Intelligence for the Small to Medium Sized Business by SAP America, Inc.
June 2009 - (Free Research) Based on feedback from almost 650 end-user organizations, this report serves as a roadmap for SMBs looking to improve their analytical capability and achieve Best-in-Class performace through the deployment of BI.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Preparing an RFI for Virtualization and the PCI Data Security Standard by HyTrust
March 2011 - (Free Research) This paper discusses how protecting cardholder data is a critical and mandatory requirement for all organizations that process, store or transmit information on credit or debit cards and the requirements and guidelines for securing cardholder data are specified in the Payment Card Industry (PCI) Data Security Standard (DSS).
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dodd-Frank Impact on Front Office White Paper by Advent Software, Inc
December 2011 - (Free Research) This paper identifies 5 key SEC alarms and explains how the right technology can support best practices to avoid triggering them. View now to explore critical issues including insider trading, books and records retention, service provider due diligence, and more.
(WHITE PAPER) GO TO WHITE PAPER

ExaGrid Gets High Marks in Independent ESG Lab Evaluation by ExaGrid Systems, Inc.
February 2012 - (Free Research) ESG Lab believes that organizations struggling with the cost, complexity, and risk associated with tape backups would be wise to consider the bottom line savings that can be achieved with ExaGrid. Check out this lab validation report to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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