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Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited

January 05, 2012 - (Free Research) With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.

(CASE STUDY)

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Dell™ | VMware ESX/ESXi 3.5 Virtualization Reference Architecture by Dell and VMware

September 01, 2008 - (Free Research) This white paper describes validated architectures for Dell | VMware™ virtual infrastructures. The Virtualization RA is intended to provide customers with an example basis to consider, evaluate, and select the Dell virtualization solution components that best fit their requirements.

(WHITE PAPER)

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Leaders and Laggards in the Digital Economy by ComputerWeekly.com

March 28, 2012 - (Free Research) The digitisation index from Booz & Co reveals the business leaders and laggards in the digital technology and explains why it is vital to embrace it.

(IT BRIEFING)

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Cloud Cover for the Call Center: Meeting Demands Intelligently and Efficiently by Oracle Corporation

March 01, 2012 - (Free Research) This paper covers many of the complications and complexities of managing a call center. It explores the various solutions available and offers pros and cons to each of the options. It shows the positive financial impact picking the right choice can have.

(WHITE PAPER)

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Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects

August 2007 - (Free Research) Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner.

(WHITE PAPER)

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Forum Presidio - Open PGS Security Gateway - Regulatory Compliance by Forum Systems

Forum Presidio™ is a comprehensive secure content exchange platform that allows enterprises to immediately comply with Government privacy regulations using a low cost and easy to manage centralized solution. Forum Presidio™ can be used as a legacy-to-XML security bridge for a smooth migration to XML Web services.

(SOFTWARE PRODUCT)

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Best Practices for Application Rationalization Podcast by HP

September 2011 - (Free Research) This podcast discusses how to achieve application rationalization through proper application portfolio management. Learn about the benefits of this strategy and how it can help better align IT with business goals, as well as cutting costs and providing substantial performance gains.

(PODCAST)

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Vyatta Network OS - Version VC6.3 by Vyatta Inc.

February 2011 - (Free Research) Vyatta provides softwarebased networking and security software that uniquely satisfies emerging IT architectures that are leveraging virtualization, multi-core server platforms and cloud computing models. The Vyatta Network OS includes:Dynamic Routing (BGP, OSPF, RIP) Stateful Firewall IPSec VPN Intrusion Prevention SSL OpenVPN Secure Web Filtering

(DOWNLOAD)

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CW+: Roundtable debate: The impact of IT consolidation on business growth by ComputerWeekly.com

December 2010 - (Free Research) Organisations have been under pressure to make savings wherever possible and have consolidated their IT during the recession. However, along with the opportunities consolidation presents there are also challenges, and experts warn that any form of consolidation needs to be undertaken carefully.

(WHITE PAPER)

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Computer Weekly - 22 May 2012: Why Tesco is spending £150m online by ComputerWeekly.com

May 2012 - (Free Research) This week’s Computer Weekly, we talk exclusively to Tesco CIO Mike McNamara about why the UK's biggest retailer is spending £150m on its online business. And, with the London 2012 Olympics only weeks away; we look at how IT testing is progressing.

(EZINE)

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CW+: Analyst's take: IBM Cognos software helps schools score top marks by ComputerWeekly.com

January 2011 - (Free Research) IBM Cognos software helps K-12 organizations increase visibility and improve decision making, driving improved student performance, lowered cost of interventions, greater productivity, and lower operating costs.

(WHITE PAPER)

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Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.

(ASP & SOFTWARE PRODUCT)

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