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Your search for keyword: Contact Center Manuals returned 62 results.
 
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Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited
January 05, 2012 - (Free Research) With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Cloud Cover for the Call Center: Meeting Demands Intelligently and Efficiently by Oracle Corporation
March 01, 2012 - (Free Research) This paper covers many of the complications and complexities of managing a call center. It explores the various solutions available and offers pros and cons to each of the options. It shows the positive financial impact picking the right choice can have.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VMware vSphere 5.0 Evaluation Guide - Volume 1 by Dell and VMware
February 08, 2012 - (Free Research) In this comprehensive user manual, explore how to best configure and install the components of VMware vSphere 5 to ensure that your virtual environment runs smoothly and at peak performance levels. Get step-by-step instructions complete with screenshots and helpful tips.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell™ | VMware ESX/ESXi 3.5 Virtualization Reference Architecture by Dell and VMware
September 01, 2008 - (Free Research) This white paper describes validated architectures for Dell | VMware™ virtual infrastructures. The Virtualization RA is intended to provide customers with an example basis to consider, evaluate, and select the Dell virtualization solution components that best fit their requirements.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Dramatically Speed Accounting and Business Processes by Exact Software
March 20, 2012 - (Free Research) This case study examines a food services company that needed to find a more efficient way to keep track of and manage food and laundry inventories, address customer concerns in the call center, automate processes, and manage tax calculation processes. Continue reading to discover the software they used to effectively meet their business needs.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Eliminate Manual Accounts Payable to Gain Efficiency Benefits by Esker Inc.
December 28, 2011 - (Free Research) In this paper, discover the results that Esker research found indicating that accounts payable automation can typically save organizations 40 to 60 percent of operational and administrative AP costs. Also explore the abundant benefits that automated processing of vendor invoices can help business like yours achieve.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BPM Partners: The Strategic Need to Automate The Last Mile of Finance by IBM
February 08, 2012 - (Free Research) Read this white paper and learn about the business challenges and risks in existing manual ‘last mile’ processes dependent on different version spreadsheets, word processing files and unsecured emails, and the benefits and the value of automating ‘last mile’ processes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Realizing the Benefits from Accounts Payable Optimization in SAP by Dolphin
February 15, 2010 - (Free Research) Accounts payable remains a manual and often inefficient business process. Read this white paper for a discussion of best practices options and a solid approach to implementing solutions for automating and optimizing Accounts Payable in the SAP environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leaders and Laggards in the Digital Economy by ComputerWeekly.com
March 28, 2012 - (Free Research) The digitisation index from Booz & Co reveals the business leaders and laggards in the digital technology and explains why it is vital to embrace it.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Sharepoint WAN Optimization And WAFS by Peer Software
February 17, 2011 - (Free Research) Design teams across the world collaborate to create and develop prod­ucts. Unfortunately, IT organizations face serious challenges when collaborative teams share large files. This white paper will assess the strengths and weaknesses of the four technologies most commonly used to enhance file sharing for distributed teams.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

vokeStream Market Snapshot: Automated Testing of Networks and Connected Devices by Fanfare
November 16, 2007 - (Free Research) Service providers and network equipment manufacturers are adding automation to their pre-production testing process for a combination of reasons. This Market Snapshot will focus on the need for test automation of networks and connected devices, identify a path to automation adoption and provide an overview of the market.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects
August 2007 - (Free Research) Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Financial Reporting Automation for Dummies by IBM
November 2011 - (Free Research) This e-book offers insights on the benefits and value that financial reporting automation solutions can offer. Read on and learn about: High-performing organizations and their ability to automate financial reporting, low-performing organizations and why they are mired in complex and manual processes, and more.
(EBOOK) VIEW ABSTRACT | GO TO

Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
(ASP & SOFTWARE PRODUCT)GO TO DETAILED REPORT

20% to 60% Virtualization in 3 Years or Less by Dell, Inc. and Intel
March 2010 - (Free Research) What do you do to prepeare for the inevitable invasion of server virtualization? How are you going to get from 20% virtualization to 60% virtualization in three years or less. The first and by far most critical step is to make sure that you have in place an infrastructure that is optimized for virtualization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Powering the Cloud: Optimizing Data Center and Cloud Operations in an Energy Constrained World White Paper by CA Technologies.
November 2011 - (Free Research) <p>Discover why data center power consumption has become a driving force behind operational and investment decisions. Gain insight into cloud and IT service providers need for a data center power management solution – one that enables IT to attain a holistic view of demand and consumption at a device, circuit, and phase level.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell Enterprise UPS Family Video by Dell, Inc. and Intel
March 2012 - (Free Research) No organization can afford the downtime, damage, and data loss associated with a power failure. This video explains how the right uninterruptible power supply (UPS) can prevent these costly negative effects and allow you to manage your data centre more effectively.
(VIDEO) VIEW ABSTRACT | GO TO

Understanding the Cost of Data Center Downtime: An Analysis of the Financial Impact on Infrastructure Vulnerability by Liebert Corporation
July 2011 - (Free Research) Access this exclusive resource to understand what causes data center downtime and get best practices to minimize these risks to achieve the highest possible return on investment (ROI).
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: PNC Financial Services by nlyte Software
October 2011 - (Free Research) Access this essential resource to learn how one organization within the financial industry freed up nearly half a megawatt of power, extended the life of their data center, and reallocated budgets by implementing a vendor solution to efficiently and cost-effectively manage all assets.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Building a Finance Center of Excellence by IBM
September 2011 - (Free Research) Once designated to the finance organization, functions such as forecasting and analysis have spread to other parts of the business. Performance management solutions are being deployed more broadly, migrating to everyday users. This paper explains why a Finance Center of Excellence can help ensure your performance management initiative succeeds.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtual Environments or Cloud Computing? The Best Choice for SMBs by Dell and VMware
January 2011 - (Free Research) There is a clear financial case that favors SMB adoption of virtual environments or cloud computing. The decision of which strategy to choose is less clear simply because the stakes are so high. This paper compares both strategies and point out the best option for SMBs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Build an HR Analytics Center of Excellence by SuccessFactors
April 2012 - (Free Research) <p>Read this white paper to learn how to justify investments in HR programs and technology through creating a HR analytics Center of Excellence (CoE) in three key steps. Learn the challenges you may encounter along the way, and quick tips for overcoming them.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Stop Attacks in its Tracks: Lockdown Systems with Advanced Threat Protection by Bit9, Inc.
April 2012 - (Free Research) After suffering a massive data center attack, a large financial technology provider needed to quickly stop the breach from spreading. View this case study to learn how the Bit9 Parity Server solution was able to help lock down the environment, flush out infected machines and prevent further damage.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Increasing EDA Throughput with New Intel Xeon Processor E5-2600 Product Family by Dell, Inc. and Intel
April 2012 - (Free Research) <p>Purchasing new hardware may seem counterintuitive to reducing data center power costs. But server upgrades can enable significant energy savings. Learn about various hardware configurations and their key performance characteristics here.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Closed Loop Lifecycle Planning: Optimizing for Energy Efficiency in the Upcoming Technology Refresh Cycle by Hewlett-Packard Company
January 2008 - (Free Research) This paper encourages all businesses to consider a more formal "green" strategy in regards to client computing and the technology refresh cycle. The timing could not be better. There is also a business case to be made that the 'business as usual' environment could view the "green" initiative as a compelling event unto itself.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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