Change and Configuration Management | Availability, Performance and Problem Management | Enterprise Systems Management | Data Security | Fraud Detection & Prevention | Authentication / Password Management | Unified Communications / Voice & Data Convergence | Virtualization | Intellectual Property Protection/ Extrusion Prevention | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL)

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The Global Small or Medium-Sized Business (SMB) by Cisco Systems, Inc. August 14, 2009 - (Free Research) Raymond Boggs, vice president of SMB research for the global market intelligence firm IDC, recently talked to Cisco® about how companies can use unified communications to successfully conduct business in multiple countries - with or without offices in those countries. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Future of Authentication for Online Services by SafeNet, Inc. November 02, 2009 - (Free Research) In this white paper, we take a look at how strong authentication can benefit eCommerce and online services. We will evaluate the risks that identity fraud, phishing and cybercrime pose for online service providers and discuss how strong user authentication can alleviate these risks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Windows 7 Review Guide by Global Knowledge May 13, 2009 - (Free Research) Join Glenn Weadock, Global Knowledge Instructor, MCITP, MCSE, MCT, A+, for this Windows 7 Review Guide. This white paper introduces the key areas in which Windows 7 differs from Vista - areas you'll need to focus on if you're thinking of moving to Windows 7, either from Vista or from XP. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Q&A with the Small Business Administration on Recovery Act Opportunities for Small Businesses by Cisco Systems, Inc. August 14, 2009 - (Free Research) To provide relief and encourage continued growth, the U.S. Congress recently passed the Recovery Act-legislation that offers economic help to small businesses to help them to survive and thrive. Read the following Q+A to learn how businesses can take advantage of stimulus funds. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top Approach To Improve Virtual Service Delivery by Opalis Software, Inc. July 01, 2009 - (Free Research) A financial services provider offering personal, commercial, corporate and institutional services across Canada and the US needed to standardize requests and eliminate manual management. With the Opalis solution, the bank automated five processes - a VM request portal, provisioning, decommissioning, backup, and lease expiry of all virtual machines (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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