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Your search for keyword: Call Center Marketing returned 152 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Cloud Cover for the Call Center: Meeting Demands Intelligently and Efficiently by Oracle Corporation
March 01, 2012 - (Free Research) This paper covers many of the complications and complexities of managing a call center. It explores the various solutions available and offers pros and cons to each of the options. It shows the positive financial impact picking the right choice can have.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited
January 05, 2012 - (Free Research) With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

How to Dramatically Speed Accounting and Business Processes by Exact Software
March 20, 2012 - (Free Research) This case study examines a food services company that needed to find a more efficient way to keep track of and manage food and laundry inventories, address customer concerns in the call center, automate processes, and manage tax calculation processes. Continue reading to discover the software they used to effectively meet their business needs.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
(ASP & SOFTWARE PRODUCT)GO TO DETAILED REPORT

Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects
August 2007 - (Free Research) Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Salary Report: Trends in IT Compensation and Certifications by Global Knowledge Network, Inc.
May 2006 - (Free Research) Global Knowledge keeps up to date with trends in IT careers, certifications, and compensation. In this, our inaugural quarterly report, we offer a look at salaries for the top 25 IT jobs, organized by region. We also offer a look at the top certifications and in-depth analysis from our resident market research analyst.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Sharepoint WAN Optimization And WAFS by Peer Software
February 2011 - (Free Research) Design teams across the world collaborate to create and develop prod­ucts. Unfortunately, IT organizations face serious challenges when collaborative teams share large files. This white paper will assess the strengths and weaknesses of the four technologies most commonly used to enhance file sharing for distributed teams.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Security - Pix 500 Series Firewalls by Cisco Systems
The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

Windows 7 Review Guide by Global Knowledge
May 2009 - (Free Research) Join Glenn Weadock, Global Knowledge Instructor, MCITP, MCSE, MCT, A+, for this Windows 7 Review Guide. This white paper introduces the key areas in which Windows 7 differs from Vista - areas you'll need to focus on if you're thinking of moving to Windows 7, either from Vista or from XP.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly Special Report: Fujitsu by ComputerWeekly.com
January 2011 - (Free Research) Fujitsu has been an insular company, with a market centred in Japan. Does it have what it takes to reinvent itself as a well-represented global player, with cloud computing at its heart?
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT as a driver of M&A success by ComputerWeekly.com
March 2012 - (Free Research) IT considerations are not given adequate attention or rigour in the due diligence prior to mergers and acquisitions, this report from Ernst & Young reveals.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Case study: Overcoming Mainframe Technology Limitations

 by HP
October 2011 - (Free Research) This exclusive case study explores how one organization within the financial industry migrated from old, mainframe technology to HP Integrity Superdome servers in order to respond faster to changing financial markets with an adaptive infrastructure. Learn about the many IT and business improvements they gained.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Building a Finance Center of Excellence by IBM
September 2011 - (Free Research) Once designated to the finance organization, functions such as forecasting and analysis have spread to other parts of the business. Performance management solutions are being deployed more broadly, migrating to everyday users. This paper explains why a Finance Center of Excellence can help ensure your performance management initiative succeeds.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Business Case: Information for Project Portfolio Decision Makers by Global Knowledge
May 2010 - (Free Research) Increasing numbers of enterprises are incorporating project portfolio management in their strategic planning. And just as individuals use financial reports and analyses to consider various investment options, the enterprise uses an analysis called the Business Case to evaluate various project proposals for inclusion in the project portfolio.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly – 20 March 2012: The open data revolution by ComputerWeekly.com
March 2012 - (Free Research) In this week’s Computer Weekly, Cabinet Office minister Francis Maude talks about releasing government datasets to the public and why open data will drive the next industrial revolution. We also review the latest test version of Windows 8 and see how it shapes up for tablet computers and business users and much more.
(EZINE) VIEW ABSTRACT | GO TO

The Network Evolution University: Next Generation Networks by SearchNetworking.com
November 2011 - (Free Research) In order to combat the ever-evolving challenges of today’s networks, it’s time to head back to school in our exclusive Network Evolution University – Featuring three distinct classes and nine progressive learning lessons that explore all there is to know about next generation networks and how to overcome the challenges they present.
(VIRTUAL SEMINAR) VIEW ABSTRACT | GO TO

Pitfalls to avoid in SAP order management by Esker Inc.
April 2012 - (Free Research) In this expert e-guide, readers will learn about pitfalls to avoid in order management, as well as how to take advantage of financial tools within the system.
(EGUIDE) VIEW ABSTRACT | GO TO

Sybase Capital Markets Guide by Sybase, an SAP company
June 2011 - (Free Research) This finantial e-guide covers the impact of real-time data and how to take advantage of new risk strategies. Articles and research focus on technological innovation, business strategy and geographical markets and is full of insights from Sybase experts and other leaders across the financial services industry.
(EGUIDE) VIEW ABSTRACT | GO TO

Introduction To Complex Event Processing (CEP) In Capital Markets by Sybase, an SAP company
February 2012 - (Free Research) This free Sybase presentation provides a high-level overview of Complex Event Processing (CEP). It begins by defining CEP and its capital markets applications, and culminates with the powerful Sybase Aleri CEP platform and its features and benefits.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unlocking growth potential in emerging markets by ComputerWeekly.com
April 2012 - (Free Research) Emerging markets offer huge potential for technology companies to expand. This report from Grant Thornton assess the opportunities in a range of emerging markets.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Station Casinos uses workload automation solution to deliver smoother audits and increase customer loyalty by Cisco Systems, Inc.
January 2012 - (Free Research) In this brief white paper, Jeff Martin, Station Casinos’ director of business intelligence (BI), provides specific examples of the types of problems that the company wanted to solve, and offers insight into the specific job scheduling solution it selected to overcome its challenges.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leading Interactive Games Designer Accelerates Business Intelligence Program by Cisco Systems, Inc.
January 2012 - (Free Research) In this white paper, Rajesh K. Gupta, Electronic Arts' senior manager of applications for business intelligence (BI) and data services, explains how EA avoids many costly problems due to timely data access. Read this now to gain insight into how EA deployed job scheduling software and what benefits it reaped by doing so.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

vokeStream Market Snapshot: Automated Testing of Networks and Connected Devices by Fanfare
November 2007 - (Free Research) Service providers and network equipment manufacturers are adding automation to their pre-production testing process for a combination of reasons. This Market Snapshot will focus on the need for test automation of networks and connected devices, identify a path to automation adoption and provide an overview of the market.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Special report on EMC by ComputerWeekly.com
November 2011 - (Free Research) This special eight-page indepent report from Computer Weekly, packed with graphs and diagrams, is essential reading for anyone doing business, or thinking of doing business with EMC.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Smartphone market set to expand as vendors vie for position by ComputerWeekly.com
November 2010 - (Free Research) The Smartphone market is characterised by increasing competition on one hand and healthy growth prospects in the medium-term on the  other. Barriers to entry are high for most players, owing to the global nature of the  mobile industry and the consequent financial strength required to enter the market.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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