Business Process Management (BPM) | Business Intelligence Solutions | Customer Relationship Management (CRM) | Business Process Automation | Enterprise Financial Management Solutions | Customer Service (General) | Budgeting, Financial Planning and Analysis | Business Planning | Compliance Management/ Sarbanes-Oxley Compliance | Enterprise Resource Planning (ERP)

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SAP Business One: Integrated, affordable, flexible - A single solution for small business needs by SAP America, Inc. October 31, 2011 - (Free Research) Read this e-book for your introduction to the SAP Business One application. Find out how the application can help your small business streamline operations, act on timely and complete information, and accelerate profitable growth. (EBOOK) VIEW ABSTRACT | GO TO

The Oracle Accelerate Program: Bring Value to Midsize Customers with Configurable and Scalable Solutions by Oracle Corporation August 2008 - (Free Research) This paper explains how the HP Oracle Accelerate program benefits customers by providing a complete solution with an effective delivery mechanism that speeds deployment and improves business processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Smarter communications through analytics by IBM November 2011 - (Free Research) As research suggests, investments in data integration and analytics that maximize the value of each customer are worthwhile and create potential for financial gain. To quantify the value of those investments, an illustrative $8 billion communications provider was modeled. Results from this effort are presented throughout this paper. (WHITE PAPER) GO TO WHITE PAPER

Sophisticated insights in Banking - From complexity to client centricity by IBM November 2011 - (Free Research) This white paper outlines steps that financial institutions can take to become more business savvy and efficient in the age of the consumer. Read on and learn how to leverage information and reduce risk, properly set product prices, learn about your clients and more. (WHITE PAPER) GO TO WHITE PAPER

SearchSAP.com E-Book: SAP Workflow update: Must-knows for delivering successful workflow projects by Dolphin October 2010 - (Free Research) SAP shops have long been using the Workflow module to automate processes controlled by the SAP FI module. Customers are looking to extend SAP Workflow to derive more value from SAP systems in place. Learn the benefits and challenges of using the SAP Business Workflow module as well as tips for planning a successful Workflow strategy. (EBOOK) VIEW ABSTRACT | GO TO

IDC Case Study: Optimizing eCommerce Decisions at TIAA-CREF by Oracle Corporation December 2010 - (Free Research) This IDC case study examines the benefits TIAA-CREF, a Fortune 100 financial services firm, gained from automating their eCommerce marketing. By deploying Oracle Real-Time Decisions, TIAA-CREF was able to apply intelligent process automation to customize online customer interactions. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

E-Payables 2011: Efficiency, Visibility and Collaboration in the Financial Supply Chain by Ariba, Inc. January 2012 - (Free Research) In this e-book, learn about a study based on the responses of 116 professionals between July and August of 2011 that examines best practices of high-performing organizations to discover which aspects of invoice receipt, approval processing, payment, and audit serve differentiate them from their lower-performing counterparts. (EBOOK) VIEW ABSTRACT | GO TO

XBRL Mandate for Dummies by IBM February 2012 - (Free Research) This guide helps organizations assemble the right people, make the right investment in a solution and helps finance create best practices to ensure a successful XBRL compliance. Read this now and learn what XBRL is, how it works and why it’s mandated, best practices to prepare for an XBRL mandate, who to involve in the mandate process and more. (EBOOK) VIEW ABSTRACT | GO TO

Create an Online Customer Feedback Loop with Your Call Center by Tealeaf April 2011 - (Free Research) Many retail financial services institutions (FSI) do not have any visibility or context outside of a single interaction channel. In this whitepaper, we will describe the business imperative for closing the multi-channel customer experience gap and discuss how doing so gives you opportunities to differentiate. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Bluewater Power Prepares for Smart Metering with SAP and IBM Solutions by IBM November 2010 - (Free Research) Bluewater Power implemented a set SAP and IBM solutions to help deal with new regulations and mandates in the energy sector. Read this case study to learn all the benefits Bluewater experienced by choosing this set of SAP and IBM solutions and learn how your organization can experience these same benefits as well. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

CBS E-Book: Run Your Business Better With Oracle's EPM Solutions by Oracle Corporation April 2011 - (Free Research) View this interactive E-Book to learn how Oracle's Enterprise Performance Management (EPM) and Governance, Risk and Compliance (GRC) systems provide your business with an unprecedented solution that is complete, open and integrated. (EBOOK) VIEW ABSTRACT | GO TO

The 10-Step Guide to Buying the Right CRM Solution by SugarCRM Inc. July 2011 - (Free Research) The CRM buying process can be reduced to a set of 10 steps that will help you pare down the field of potential solutions to a few vendors who are the best fit. This guide will allow you to move through 10 sets of steps. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects August 2007 - (Free Research) Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cloud Computing: A CFO’s Perspective by HP and Intel February 2012 - (Free Research) Cloud computing promises to radically change how organization operate. In this resource you'll discover the potential business and financial benefits of this emerging technology. You'll also learn how to make long-term business decisions based on cloud computing. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Free tool to evaluate the performance of your distributed IT infrastructure by Hewlett-Packard Company July 2010 - (Free Research) HP's SiteScope 10.1 MLU SW E-Media solution allows organizations to maintain the availability and performance of their IT infrastructure while lowering the total cost of ownership to a central server. Download this evaluation now. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

5 ways to increase online self-service adoption for financial services by Tealeaf September 2011 - (Free Research) Financial institutions need to take immediate steps to ensure they understand the experience of their customers who are transacting online. In this white paper learn how to implement an effective customer experience management (CEM) to help build customer loyalty, revenue, cost savings, and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Analyst's take: NetSuite reaps rewards for satisfied customers by ComputerWeekly.com January 2011 - (Free Research) Nucleus has found NetSuite customers are both satisfied and loyal, as NetSuite enables them to rapidly deploy ERP functionality that is integrated with other components without the cost and timeline of traditional on-premise systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com January 2012 - (Free Research) This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations. (IT BRIEFING) VIEW ABSTRACT | GO TO

Oracle Business Intelligence Applications Overview by Oracle Corporation January 2011 - (Free Research) This paper explains how Oracle Business Intelligence (BI) Applications are complete, prebuilt BI solutions that deliver intuitive, role-based intelligence for everyone in an organization - from front line employees to senior management - that enable better decisions, actions, and business processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Retailers' Response to the Global Economy Downturn - Enabling Immersive Shopping Experiences by Oracle Corporation March 2009 - (Free Research) This white paper will explore the global retail industry's movement towards the attainment of total immersive shopping experience (ISE) abilities, and discuss how integrated customer relationship management (CRM) software suites will represent the key technological enabler to achieve this fundamental strategic business objective. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

2-Layer BPM: Oracle’s Unique Strategy Towards Exceptional Agility and Business Process Efficiencies by Oracle Corporation January 2008 - (Free Research) A new approach to Business Process Management (BPM) is the use of BPM and SOA together in a layering strategy. This white paper explores the BPM layered concept and offers a case study of how ABN AMRO, one of the world's largest financial institutions, has benefited from its deployment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

S3 Control: Adding Control to Change Management by Solidcore Systems, Inc. There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Long-Term Data Protection and Retention: Finding the Correct Balance by Quantum Corporation March 2009 - (Free Research) Tape remains the most cost effective, energy efficient and reliable program technology for storing large amounts of inactive, off-line or near-line data while complimenting disk-based data protection and retention solutions. Read this paper and find out why. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BPM Partners: The Strategic Need to Automate The Last Mile of Finance by IBM February 2012 - (Free Research) Read this white paper and learn about the business challenges and risks in existing manual ‘last mile’ processes dependent on different version spreadsheets, word processing files and unsecured emails, and the benefits and the value of automating ‘last mile’ processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Financial Reporting Automation for Dummies by IBM November 2011 - (Free Research) This e-book offers insights on the benefits and value that financial reporting automation solutions can offer. Read on and learn about: High-performing organizations and their ability to automate financial reporting, low-performing organizations and why they are mired in complex and manual processes, and more. (EBOOK) VIEW ABSTRACT | GO TO

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