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The Analytical Masses by IBM July 31, 2011 - (Free Research) This research presents a demonstrable connection between analytical adoption, and elevated business performance. This report is based on feedback from 222 executives in May and June 2011, across the globe. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Analyst's take: NetSuite reaps rewards for satisfied customers by ComputerWeekly.com January 19, 2011 - (Free Research) Nucleus has found NetSuite customers are both satisfied and loyal, as NetSuite enables them to rapidly deploy ERP functionality that is integrated with other components without the cost and timeline of traditional on-premise systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT jobswatch - opportunities in retail by ComputerWeekly.com February 21, 2011 - (Free Research) This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of2010 the IT jobs market for permanent staff being recruited by retail organisations is up by5.1%.The growth indemand for IT staff in this sector shows 44.5% more vacancies being advertised than ayear ago. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Total Economic Impact Of Click to Call And Click to Chat by Oracle Corporation April 25, 2011 - (Free Research) This white paper provides an overview of the results of a Forrester Consulting survey on the total economic impact and potential return on investment of deploying click to call and click to chat solutions. Continue reading to learn about the evaluation methods, results and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC Case Study: Optimizing eCommerce Decisions at TIAA-CREF by Oracle Corporation December 16, 2010 - (Free Research) This IDC case study examines the benefits TIAA-CREF, a Fortune 100 financial services firm, gained from automating their eCommerce marketing. By deploying Oracle Real-Time Decisions, TIAA-CREF was able to apply intelligent process automation to customize online customer interactions. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Economic Impact by Google Apps January 19, 2011 - (Free Research) Content provided by Google. In this Forrester Research report, examine an in-depth cost analysis of your peers’ implementations of Google Apps to determine the total economic impact of adopting cloud collaboration services. Review real-world results and calculations covering the ROI of this move. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Create an Online Customer Feedback Loop with Your Call Center by Tealeaf April 01, 2011 - (Free Research) Many retail financial services institutions (FSI) do not have any visibility or context outside of a single interaction channel. In this whitepaper, we will describe the business imperative for closing the multi-channel customer experience gap and discuss how doing so gives you opportunities to differentiate. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

5 ways to increase online self-service adoption for financial services by Tealeaf September 27, 2011 - (Free Research) Financial institutions need to take immediate steps to ensure they understand the experience of their customers who are transacting online. In this white paper learn how to implement an effective customer experience management (CEM) to help build customer loyalty, revenue, cost savings, and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Station Casinos uses workload automation solution to deliver smoother audits and increase customer loyalty by Cisco Systems, Inc. January 20, 2012 - (Free Research) In this brief white paper, Jeff Martin, Station Casinos’ director of business intelligence (BI), provides specific examples of the types of problems that the company wanted to solve, and offers insight into the specific job scheduling solution it selected to overcome its challenges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leading Interactive Games Designer Accelerates Business Intelligence Program by Cisco Systems, Inc. January 20, 2012 - (Free Research) In this white paper, Rajesh K. Gupta, Electronic Arts' senior manager of applications for business intelligence (BI) and data services, explains how EA avoids many costly problems due to timely data access. Read this now to gain insight into how EA deployed job scheduling software and what benefits it reaped by doing so. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Business Intelligence Enterprise Edition Plus 11G by Oracle Corporation October 01, 2010 - (Free Research) Read this data sheet to learn about all of the key features and benefits of this dynamic solution. (DATA SHEET) VIEW ABSTRACT | GO TO

Eurizon Capital increases value of business information thanks to Business Intelligence solution by Hewlett-Packard Limited January 03, 2012 - (Free Research) Read on to learn more about the benefits of HP's business intelligence and data planning system and how it can reduce total cost of ownership by 30%. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Operational Intelligence - Boosting Performance with 'Right Time' Business Insight by IBM January 24, 2012 - (Free Research) This report from Aberdeen looks at how leading companies are using business intelligence (BI) to achieve superior performance in sales management, customer service and financial efficiency. Read how your organization can achieve similar performance by following specific steps and actions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Forrester Wave: Open Source Business Intelligence by Actuate January 16, 2012 - (Free Research) Need to compare open source business intelligence (BI) technologies and understand which vendor leads the pack? Download Forrester’s evaluation of open source BI vendors and learn why Actuate BIRT is named the leader due to its richness of reporting functionality. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

The Path to Business Intelligence Applications for Midsize Businesses by HP and Intel March 29, 2011 - (Free Research) In late 2010, a survey of over 400 senior finance executives in the US on the value of business intelligence (BI) applications was conducted by CFO Research Services (CRS). The results are very informative and can be found in this report. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Intelligence for the Small to Medium Sized Business by SAP America, Inc. June 02, 2009 - (Free Research) Based on feedback from almost 650 end-user organizations, this report serves as a roadmap for SMBs looking to improve their analytical capability and achieve Best-in-Class performace through the deployment of BI. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Open Source Business Intelligence Costs and Benefits by Jaspersoft December 31, 2008 - (Free Research) Read this guide to understand the hidden and explicit costs associated with open source BI in comparison with familiar proprietary BI solutions so that you can determine whether open source BI is a viable option for your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Intelligence Innovation at Gallup by Oracle Corporation March 21, 2011 - (Free Research) Gallup has deployed Oracle's OBIEE Plus suite, Oracle BI Publisher which along with several best practice implementation efforts has provided Gallup a new reporting and business analysis platform. Listen to this podcast to learn more. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Oracle Business Intelligence Applications Overview by Oracle Corporation January 22, 2011 - (Free Research) This paper explains how Oracle Business Intelligence (BI) Applications are complete, prebuilt BI solutions that deliver intuitive, role-based intelligence for everyone in an organization - from front line employees to senior management - that enable better decisions, actions, and business processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

White Paper: Think Integration - Eliminate Frustration by Microsoft September 2008 - (Free Research) Learn more about how integrated business solutions offer productivity, performance, and profits to services organizations. (WHITE PAPER) GO TO WHITE PAPER

Integrated and Automated Budget, Program and Performance Reporting by IBM February 2012 - (Free Research) Read this paper to learn how IBM Cognos FSR with TM1 helps budget and finance teams to automate the generation of complex, process driven reports while maintaining the agency’s current business processes and disclosure management (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BPM Partners: The Strategic Need to Automate The Last Mile of Finance by IBM February 2012 - (Free Research) Read this white paper and learn about the business challenges and risks in existing manual ‘last mile’ processes dependent on different version spreadsheets, word processing files and unsecured emails, and the benefits and the value of automating ‘last mile’ processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

XBRL Mandate for Dummies by IBM February 2012 - (Free Research) This guide helps organizations assemble the right people, make the right investment in a solution and helps finance create best practices to ensure a successful XBRL compliance. Read this now and learn what XBRL is, how it works and why it’s mandated, best practices to prepare for an XBRL mandate, who to involve in the mandate process and more. (EBOOK) VIEW ABSTRACT | GO TO

Planning, Budgeting and Forecasting Software Evaluation and Selection Guide by IBM February 2012 - (Free Research) Read this white paper and learn a systematic approach to select software for your planning, budgeting and forecasting needs. Read how to combine today's best practices with leading-edge technology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Financial Reporting Automation for Dummies by IBM November 2011 - (Free Research) This e-book offers insights on the benefits and value that financial reporting automation solutions can offer. Read on and learn about: High-performing organizations and their ability to automate financial reporting, low-performing organizations and why they are mired in complex and manual processes, and more. (EBOOK) VIEW ABSTRACT | GO TO

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