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Browse Directory>   Infrastructure and Systems Management>  Systems Management>  IT Service Management (ITSM)/ IT Infrastructure Library (ITIL)
 
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Measuring the Business Value of IT by SAP America Inc
January 2008 - (Free Research) Discover how to efficiently measure projected business value, increase the ROI of your SAP investments, and improve the overall worth of your IT initiative with a consistent methodology for both business and IT users.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Four Steps to Successfully Transition From Network Systems Management Suites by CITTIO
October 2008 - (Free Research) Whether your motivation to replace your legacy mega-suite is strategic, financial or purely operational, look no further. Use the set of proven and actionable best practices documented in this white paper to successfully transition from a mega-suite deployment. Read on and join the growing list of companies who've retired their mega-suite.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Expert Tips on What PCI Version 1.2 Will Mean to Your Organization by Tripwire, Inc.
October 2008 - (Free Research) This E-Guide discusses the enhancements that will be introduced in PCI version 1.2 and how your company will benefit from these changes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Stay On the Right Side of the Law by Google
December 2008 - (Free Research) View this Videocast to learn how solution providers are helping customers address eDiscovery challenges by helping them manage their information infrastructure more effectively.
(VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Enabling End-to-End IT Management with Microsoft System Center by Quest Software
September 2008 - (Free Research) In this white paper, Enterprise Management Associates discuss how Quest can expand the power of Microsoft System Center for true end-to-end IT management.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Implementing a Chargeback Model that Works by Vizioncore Inc.
November 2008 - (Free Research) Virtualization complexity combined with several different chargeback methods makes implementing a responsibility accounting system a challenge. This podcast reviews common chargeback problems and opportunities to guide you through the process.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Achieving Network Payment Card Industry Data Security Standard (PCI DSS) Compliance with Netcordia’s NetMRI by Netcordia
October 2008 - (Free Research) This paper describes the ways that Netcordia’s NetMRI can help you quickly achieve and maintain PCI DSS compliance across your network.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

10 Simple Steps to ITIL Network Compliance by Netcordia
October 2008 - (Free Research) ITIL is emerging as the standard way of managing IT service delivery; the latest Version 3 has extended this, aligning service design, development, and delivery more closely with business goals.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Chapter 3: Controlling Access for File Server Compliance by Websense, Inc.
September 2008 - (Free Research) This white paper details the tools and log management systems essential for protecting file servers in a Windows environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Develop Effective User Management to Demonstrate Compliance Efforts and Achieve Business Value by IBM
December 2008 - (Free Research) Learn how IBM solutions can help organizations support compliance efforts and business requirements through user management solutions based on IBM Tivoli Identity Manager software and other IBM offerings.
(WHITE PAPER) GO TO WHITE PAPER

IBM Software: A Green Strategy for Your Entire Organization by IBM
October 2008 - (Free Research) This paper explores optimization strategies and demonstrated benefits being achieved today with IBM Software solutions. Utilization of these capabilities can help you meet the increasing challenges of energy efficiency, cost containment and compliance.
(WHITE PAPER) GO TO WHITE PAPER

Implement and Enforce Security Policies and Report on Your Compliance Efforts by Logicalis
December 2008 - (Free Research) This paper describes the ways that organizations can leverage strategic thinking and IBM offerings to help establish a robust platform for compliance initiatives.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lower IT Risks and Costs with Oracle Customer Services by Oracle Corporation
December 2008 - (Free Research) As companies look for ways to drive down costs and gain a competitive edge, many choose the expert Hyperion service provided by Oracle Advanced Customer Services.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

How Oracle Addresses Technology Business Challenges for Midsize Companies by Oracle Corporation
December 2008 - (Free Research) Join Nick Kritikos, Sr. Director Technology Channels Marketing at Oracle, as he discusses key technology business challenges facing Midsize companies in the environments they face today.
(VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Business Continuity – Are You Always Open for Business? by Oracle Corporation
November 2008 - (Free Research) Business continuity with low administration and maintenance costs... Can you make it happen? This brief explains how Oracle solutions for mid-sized organizations provides a secure, easily accessible, and always available information infrastructure.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Choosing a Reliable and Powerful IT Infrastructure at a Price You Can Afford by Oracle Corporation
November 2008 - (Free Research) This whitepaper provides an overview of the challenges midsize organizations face, and how Oracle products can help them overcome those hurdles.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five CIO Challenges Addressed by Better Change Management by Telelogic, An IBM Company
July 2008 - (Free Research) In today’s fast-paced, highly competitive world, change is inevitable. This white paper addresses five of the most important change management challenges that CIOs have to meet and how organizations can turn these challenges into a business advantage.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Formalizing Operational Governance: Ensuring the Well-managed Enterprise by Vitria Technology, Inc.
December 2008 - (Free Research) Operational Governance poses a significant challenge for businesses today, one that has considerable direct and indirect costs. With the advent of Vitria’s Operational Governance Solution, a new class of governance is available.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Going Green. A Strategic Guide to Green IT Management. by CA
December 2008 - (Free Research) With this paper, learn how employing enterprise IT management software solutions as part of your green IT strategy advances your overall sustainability goals.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Getting started with IT Process automation by CA
July 1967 - (Free Research) In this webcast expert Jasmine Noel of Ptak Noel & Associates explains IT automation's relationship to the sources of provisioning and change activities and why the "write a script" approach no longer works.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

eBook: Understanding GRC(Governance, Risk Management, and Compliance): Frameworks, Tools and Strategies by SearchSecurity.com
December 2008 - (Free Research) Check out this expert eBook to learn about the benefits of implementing a GRC program and get best practices for integrating these strategies into your company's infrastructure.
(E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Network Change and Configuration Management: Optimize Reliability, Minimize Risk and Reduce Costs by CA
July 2008 - (Free Research) View this white paper and learn how Network Change and Configuration Management is helping to reshape infrastructure management toward a more strategic, process-aligned discipline with a range of benefits.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Emerging IT Shift towards Business Service Automation by Hewlett-Packard Company
May 2008 - (Free Research) This IDC white paper highlights the benefits of IT business service automation (BSA) and how it’s driving business initiatives such as compliance management, lower operation costs and higher business service availability.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Service Management with HP ServiceCenter and Service Manager 7.0 by Hewlett-Packard Company
December 2008 - (Free Research) HP ServiceCenter is a consolidated suite of IT Service Management (ITSM) applications – all of which are closely aligned with IT Infrastructure Library (ITIL) best practices.
(ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Implementing ITIL Using the PMBOK Guide in Four Repeatable Steps by Global Knowledge
December 2008 - (Free Research) This white paper provides an overview of the PMBOK® and the key process areas and functions within the IT Infrastructure Library.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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